(Cities: Sacramento – sunnyvale)
#712 – Choice Medical Center in San Jose, CA
Listen to the Call:
Transcript:
CHOICE MEDICAL CENTER
SAN JOSE, CA 95116
408-272-9244
TAPE – 712
(Dialing, phone ringing)
CLINIC: Good afternoon. Thank you for calling Choice Medical. Could you hold, please?
CALLER: All right.
CLINIC: Can I help you?
CALLER: Yeah. I was calling to see if you guys do abortions there.
CLINIC: Yes, we do.
CALLER: Okay. Well, do you know how much it cost for that?
CLINIC: How far along are you?
CALLER: Well, I’m not really sure. I just haven’t had my period since January 3rd.
CLINIC: Okay. If you’re less than 12 weeks, it’s going to be $575.
CALLER: Okay. So how do you know if you are or not?
CLINIC: According to your last menstrual period. You said it was January what?
CALLER: 3rd.
CLINIC: So right now I have you somewhere about nine weeks.
CALLER: Oh, okay. How much did you say it was then? I’m sorry.
CLINIC: $575.
CALLER: Okay. The thing is, I’m going to be 14 later on this month, and my friend says that you guys would have to tell my parents. But my boyfriend’s 22. Could he just take care of everything? I mean, he was wanting to pay for everything with cash anyway.
CLINIC: Okay. That’s something you would need to talk to the office about. I don’t know if they’re going to tell your parents or not. What city do you live in?
CALLER: I live in San Jose.
CLINIC: I can give you the number to San Jose.
CALLER: All right.
CLINIC: And that number is 254-9096.
CALLER: Okay. Could I come in there for a pregnancy test though?
CLINIC: Sure. You can walk into the office today between the hours of 9 and 4.
CALLER: Okay. But would anybody have to tell anybody about that?
CLINIC: That I don’t know. That’s something you need to talk to them about.
CALLER: Oh. Okay. Well, let me call them. What was your name?
CLINIC: My name’s Tina.
CALLER: Okay. All right. Well, if it ended up that I wasn’t pregnant, could I come into where you’re at and get birth control?
CLINIC: We’re strictly an abortion provider here.
CALLER: Oh, okay. All right.
CLINIC: Okay?
CALLER: Okay.
CLINIC: All right.
CALLER: Thanks.
CLINIC: You’re welcome.
CALLER: Bye.
(Dialing, busy signal)
(Dialing, phone ringing)
CLINIC: Good afternoon, Choice Medical. Can I help you?
CALLER: Hi. Yeah. Can I talk to Tina real quick?
CLINIC: To who?
CALLER: Oh. Oh, I’m sorry. I just talked to Tina. And she said to call you guys.
CLINIC: Oh, okay. Tina’s a code name we give. This is Choice Medical Group.
CALLER: Okay.
CLINIC: What’s your name?
CALLER: I’m Lisa.
CLINIC: What’s your last name, Lisa?
CALLER: Carter.
CLINIC: Okay. Hold on.
(Pause)
CLINIC: Is Mia?
CALLER: Lisa.
CLINIC: Carter?
CALLER: Lisa Carter.
CLINIC: What’s your number, hon?
CALLER: Oh. I’m at my friend’s house. I just was calling to ask some questions actually.
CLINIC: Oh, okay. We don’t know who tried to call you. What do you need? Probably the corporate office.
CALLER: Huh?
CLINIC: It was probably the corporate office when you first scheduled your appointment.
CALLER: I haven’t scheduled an appointment.
CLINIC: Oh, you haven’t?
CALLER: I called them, and they told me to call you guys.
CLINIC: Okay.
CALLER: I was wondering about getting an abortion.
CLINIC: Okay.
CALLER: The main question is, I’m going to be 14 later on this month. My friend told me that you guys would have to tell my parents. But my boyfriend’s 22. Could he just sign whatever it is and take care of everything, and you wouldn’t have to tell anybody?
CLINIC: Well, you’re telling me right now that you’re with a man that is too old for you. You’re 14 years old?
CALLER: Well, I’ll be 14 on the 19th.
CLINIC: Okay. And he’s 22?
CALLER: Yeah.
CLINIC: Yeah, that’s not good (laughing).
CALLER: Why is that not good? What do you mean?
CLINIC: Because he’s over 18. Even though you’re having consensual sex, it’s still statutory.
CALLER: Statutory?
CLINIC: You ever heard of that?
CALLER: No.
CLINIC: Okay.
CALLER: What could happen? What do you mean?
CLINIC: (Sigh) Well, if you’re under 18, we have you sign a minor’s consent. And it states on there whether your partner is over 21 or under 21. If he’s over 21, that’s basically statutory rape, honey, even though —
CALLER: But he’s not raping me. We’re in love. We’re going to get married.
CLINIC: That doesn’t matter. That does not matter.
CALLER: Okay.
CLINIC: Okay?
CALLER: Well, what shall I do then?
CLINIC: Let’s see what it says. (Sigh) When are you going to be 14?
CALLER: On the 19th.
CLINIC: Yeah. I don’t know. Can you hold on real quick?
CALLER: All right.
CLINIC: Okay. Do your parents know that you have a boyfriend this old?
CALLER: Yeah, they know him. I mean, he works with my dad. But they have no idea we’re having sex. I mean, if they knew about that, I don’t know what they would do.
CLINIC: Right. Okay. I’m going to let you talk to Dawn. She’s the manager. She’s going to explain it to you a little bit more, okay?
CALLER: Okay.
CLINIC: Okay. Hold on.
(Pause)
CLINIC: What was your name?
CALLER: Lisa.
CLINIC: Oh, you haven’t been here yet. Okay.
CALLER: Right. The reason why I’m calling is to ask questions.
CLINIC: Oh okay.
CALLER: The thing is, I’m going to be 14 later on this month. And my friend told me that you guys would have to tell my parents. But my boyfriend’s 22. Could he just take care of everything, and you won’t have to tell anybody?
CLINIC: Well, actually, because of your age and his age, I’m going to have to report it to the state.
CALLER: Why?
CLINIC: Because you’re really young, and he’s really old.
CALLER: So it would just be better if I don’t come in there then?
CLINIC: Well, it’s up to you. But I am obligated by law, and so is every other facility like this — we’re obligated by law to call and tell the Department of Health and Human Resources or Human Services.
CALLER: Well, I don’t want anybody to get in trouble. I mean, what can I do?
CLINIC: What I’ve been told will happen is that they’ll probably call you. But I don’t know if they’ll want to press charges against him or not. I mean, your parents may want to press charges against him because you are too young and he is too old. Because, basically, what they call this is statutory rape.
CALLER: But he’s not raping me. We’re in love. We’re going to be married. I don’t understand.
CLINIC: Do your parents know that you want to marry this guy?
CALLER: Yeah. I mean, he works with my dad.
CLINIC: Ok. Well then, maybe your parents wouldn’t do anything anyway.
CALLER: Well, they know we’re going out; they just don’t know we’re having sex. I mean, I don’t know what they would do if they found out about that. I mean, they can’t know at all.
CLINIC: But, unfortunately, I have to call. If you come in and I get that information, I am obligated by law as is any other medical provider. Because it’s there to protect children — which you still are — from child abuse, which this could be considered.
CALLER: But I’m not being abused.
CLINIC: It’s against the law. I mean, technically he could go to jail for this.
CALLER: Well, I don’t want him to go to jail.
CLINIC: (Laughs)
CALLER: He’s the only one that’s ever there for me. If he went to jail, I don’t know what I would do.
CLINIC: I’m just telling you I have to report it if you come in. I mean, if you — yeah, I would have to.
CALLER: I’m not really sure, actually, if I’m really pregnant, because I just haven’t had my period since January 3rd, so I’m scared.
CLINIC: Yeah. If you ignore the pregnancy, they’ll definitely find out about if you are, because eventually you’ll start to show, and you’ll have a child. And then your parents will know that you’re having sex.
CALLER: Well, where can I go to get a pregnancy test?
CLINIC: Well, you can come into ours.
CALLER: Yeah. But if I come in there, you’re going to send my boyfriend to jail?
CLINIC: (Talking to someone else) The pregnancy test doesn’t say anything like that? No, the pregnancy test doesn’t ask you questions about that.
CALLER: Oh. But if it turned out that I was pregnant, then everyone would get in trouble?
CLINIC: No, no. Because like I said, we don’t necessarily have all that information down on just a pregnancy test. We have you just fill out a form that tells us your name, your address, and things like that. And then you just take a pregnancy test. Or you could try a home pregnancy test. You could try the EPT. That’s a pretty good one. It’s like 15 bucks. Make him buy you one. Basically, you pee on a stick. And you could try that first and see what you get.
CALLER: Well, if it turned out that I wasn’t pregnant, could I come in there and get birth control?
CLINIC: No, we don’t, but Planned Parenthood does.
CALLER: Oh. But would they have to tell anybody?
CLINIC: They probably would. If they knew that you were having sex with somebody that old, yes. They’d probably inform — they have to. We have to by law inform. If I don’t do this, and somebody were to find out about it, I would get into some real trouble. It is the law. It’s a state California law that I have to comply with. Every doctor is going to be the same way. There is no escaping this.
CALLER: Well, could I get birth control if they didn’t know?
CLINIC: Well, you can probably get birth control anyway. This isn’t really our business. Our business is that we report it to the state like they tell us to, and then the state deals with it. We’re not here to judge you. It’s like most of us don’t even want to have to report it, you know what I mean?
CALLER: Yeah.
CLINIC: It’s because we are obligated by law, we have to do this.
CALLER: Well, if I go to a Planned Parenthood and I didn’t tell them —
CLINIC: I cannot tell you to lie or things like that, but you’ve got to do what you got to do.
CALLER: Okay.
CLINIC: You know what I’m saying?
CALLER: Yeah. Okay.
CLINIC: But, definitely, this is something that I would have to report on. If you come in and give me your name, and you tell me you’re 14 and your boyfriend is 22; then, yes, I have to report it. There’s too much of discrepancy in your ages.
CALLER: Yeah. Well, I’ve got to think about all this. Could I call you back and talk to you if I had any other questions? What was your name?
CLINIC: Sure. My name is Dawn.
CALLER: All right.
CLINIC: Yeah. Okay?
CALLER: Okay, thanks.
CLINIC: You’re welcome.
***END***
#629 – Planned Parenthood in San Jose, CA
Listen to the Call:
Transcript:
PLANNED PARENTHOOD
3131 ALUM ROCK AVE.
SAN JOSE, CA 95127-2902
408-729-7600
TAPE – 629
(dialing sound) (ringing 2X)
RECORDING: You have reached Planned Parenthood on Alum Rock Avenue. If this is a life-threatening emergency hang up and dial 911. If you know your party’s extension, dial it now. (Spanish) (dial sound) One moment, please, while I transfer your call. (music)
CLINIC: Hello.
CALLER: I was actually wondering if you guys do abortions there.
CLINIC: Yes, we do.
CALLER: Oh. Well, do you know — like I’m just kind of worried because like I’m going to be 14 later on this month, and my friend said that you guys would have to tell my parents. But my boyfriend is 22. Could he just sign whatever it is and you wouldn’t have to tell anybody?
CLINIC: Okay. Hold on.
(music)
CLINIC: No, this is confidential. Your parents will not know about this.
CALLER: Okay. The main reason why I’m worried about all this is because like I haven’t had my period since like December 26, and I’m just really scared.
CLINIC: Yeah. You should come in for a pregnancy test.
CALLER: Oh. Well, how long does it take for that?
CLINIC: Pregnancy test takes about maybe half an hour.
CALLER: Really? Well, okay. But if it turned out that I wasn’t pregnant could I get birth control?
CLINIC: Yes, you can.
CALLER: Oh. Well, would you have to tell anybody about that though?
CLINIC: No. Everything here is confidential.
CALLER: Oh, okay. I just have a lot of questions, but I can’t think of them right now. Could I call you back and talk to you? What was your name?
CLINIC: No, you could just talk to anybody. That’s fine.
CALLER: Oh, all right.
CLINIC: Okay?
CALLER: Okay. Thanks.
CLINIC: Bye.
(phone clicks)
***END***
#503 – Planned Parenthood in San Jose, CA
Listen to the Call:
Transcript:
PLANNED PARENTHOOD
5440 THORNWOOD DR. # G
SAN JOSE, CA 95123-1217
408-281-9777
TAPE – 503
RECORDING: Thank you for calling Planned Parenthood, Blossom Hill Health Center. Gracias Padia — one moment, please while I transfer your call. (music plays, call is transferred)
CLINIC: Planned Parenthood. How can I help you?
CALLER: Hi. Yeah. I was wondering if you guys do abortions there?
CLINIC: Yes, we do.
CALLER: Oh. Well, how much does that cost?
CLINIC: Actually, it’s on a sliding scale depending on your income.
CALLER: Oh. Well, I don’t have a job or anything.
CLINIC: Okay. And you have any children or anything?
CALLER: No. It’s just, the thing is, like I’m going to be 14 in March, and I’m worried about all this because my friend told me that you guys would have to —
CLINIC: 14 weeks?
CALLER: 14 years old.
CLINIC: Okay. Actually — okay. There’s two types of abortions. There’s one that’s surgical which is confidential from your parents, MEAs; and the one that’s not confidential — you have to be 18 and over — is the nonsurgical.
CALLER: Well, my boyfriend’s 22. Could he just sign whatever it is and they wouldn’t have to tell anybody?
CLINIC: No. It has to be a parent consent if you wanted to go that way.
CALLER: Oh. But I can’t tell my parents at all. It’s just, I’m scared ’cause I haven’t had my period since like December 21st, and I don’t know what to do.
CLINIC: That’s if you don’t want your parents to know. If you don’t want them to know, then your only option pretty much is to go to the surgical.
CALLER: Yeah?
CLINIC: Abortion?
CALLER: Okay.
CLINIC: In which you don’t need anybody’s consent but your own.
CALLER: Oh, okay.
CLINIC: Okay?
CALLER: Well, how much does that cost?
CLINIC: That one is actually $420. Where — since you don’t have any income.
CALLER: Okay.
CLINIC: But you, actually, you can apply for Medical. Medical does cover that.
CALLER: Would they have to tell my parents?
CLINIC: I’m sorry?
CALLER: Would the Medical people have to tell my parents?
CLINIC: No. No.
CALLER: Oh. Well, my boyfriend said that he would pay for everything. So would you have to tell them?
CLINIC: Uhh, if he pays for everything then, no.
CALLER: Oh, okay. Well, do you know like — um — so like if I took the surgical one you wouldn’t have to tell anybody that I was there for anything?
CLINIC: Yeah. You would, you would need consent for that one, the nonsurgical one. You do need consent for that.
CALLER: But the surgical one.
CLINIC: You don’t.
CALLER: Okay. Okay, well, could I, could I come in there for a pregnancy test though?
CLINIC: Sure. That’s always on a walk-in basis. You can come in for the pregnancy test, and if it does come up positive then you can go on for there making your appointment.
CALLER: Okay. Well, is it all right — like the only way I’d be able to get there is if my boyfriend brought me. Would it be all right if he was there with me?
CLINIC: To do the pregnancy test?
CALLER: Yeah.
CLINIC: Yeah. That’s fine.
CALLER: Okay. Well, it’s just we’ve been talking about this a lot, and we decided that we didn’t want anyone to know about it, so would you have to ask him a lot of questions if he was there?
CLINIC: I’m sorry?
CALLER: Well, would you have to ask him a lot of questions if he was there?
CLINIC: Oh, no. No. This is — I mean, it’s really up to you if you want him to be in there or not. It’s your choice, and if you want him to be there then he will be in there.
CALLER: Okay. Well, after the pregnancy test if it said that I wasn’t pregnant, could I get birth control?
CLINIC: Yeah.
CALLER: It’s just I don’t want to go through all this again.
CLINIC: Yeah. Hold on just a second, okay?
(music plays)
CLINIC: Okay. Sorry about that.
CALLER: I’m here.
CLINIC: Yeah, so you can just do that and then if it does come up positive then, yeah, you can make your appointment and if it’s negative then you would be, probably won’t be able to dispense you any type of birth control that day —
CALLER: Okay.
CLINIC: — or, and — but you can make an appointment to come in or actually if it’s negative you can come in tomorrow. We have a walk-in clinic, and then they will dispense you birth control there.
CALLER: Okay. But you wouldn’t have to tell anybody if I was on birth control either?
CLINIC: Oh, no, no. This is — it’s wholly, wholly confidential.
CALLER: Okay. Well, I would have to talk to my boyfriend to see if he can bring me tomorrow, but if I thought of anything else could I call and talk to you? What was your name?
CLINIC: Oh, I’m Tia (sp).
CALLER: Okay.
CLINIC: Okay?
CALLER: All right. Thanks.
CLINIC: Okay. You’re welcome.
CALLER: Bye.
CLINIC: Bye.
(phone clicks)
***END***
#504 – Planned Parenthood in San Jose, CA
Listen to the Call:
Transcript:
PLANNED PARENTHOOD
1691 THE ALAMEDA
SAN JOSE, CA 95126-2203
408-287-7526
TAPE – 504
(sounds of dialing, phone ringing)
RECORDING: Hello. You have reached Planned Parenthood at 1691 (6091?) the Alameda in San Jose — (dial sound) One moment, please, while I transfer your call. (music)
At Planned Parent we provide a full range of health services including gynecological appointments and birth control, prenatal care, HIV testing, abortions, vasectomies, female —
Hello. You have reached the clinic. If you would like an appointment or to speak to someone in the clinic, please hold on the line and your call will be answered in the order it’s received. Thank you.
— 9:00 a.m. to 5:00 p.m. (music plays) (phone rings)
CLINIC: You’ve reached the clinic. How can I help you?
CALLER: Hi. Yeah. I was wondering if you guys do abortions there?
CLINIC: Yes, we do.
CALLER: Well, okay. Well, how much does that cost?
CLINIC: Anywhere between $500 and $600. Depending on how far along you are it can be more.
CALLER: Oh. Well, how do you know how far along you are?
CLINIC: You need an ultrasound.
CALLER: Oh. Okay. Well, I’m just — do you know like if — I’m just really worried because like I’m going to be 14 in March, and my friend said that you guys would have to tell my parents I’m getting an abortion.
CLINIC: No.
CALLER: But my boyfriend’s 22. Could he just handle that, and you wouldn’t have to tell anybody anything?
CLINIC: No. Have you been here before?
CALLER: No.
CLINIC: No. As a matter of fact, if you bring your boyfriend here they’re going to call the cops.
CALLER: Why?
CLINIC: Because he’s 22 and you’re 14.
CALLER: Well, why would they call the cops? I mean —
CLINIC: Because we’re mandated to report. That’s called child abuse.
CALLER: He’s not abusing me. I mean, we’re in love. We’re going to get married and spend the rest of our lives together.
CLINIC: (pause) Um, let me see if I can make you an appointment, and you do not need a parent’s consent, and you do not need your boyfriend either.
CALLER: Oh, okay.
CLINIC: Hold on.
CALLER: He’d be the only way I could get here.
CLINIC: Okay. Hold on. (pause) Well, I won’t do that. Just, you know, I’m just letting you know what can happen.
CALLER: So I just shouldn’t bring my boyfriend then?
CLINIC: No, you can. But —
CALLER: But then he’d go to jail?
CLINIC: No, don’t let them know that he’s your boyfriend.
CALLER: Oh, okay. All right. It’s just —
CLINIC: Do you have health insurance or Medical?
CALLER: No. He said he was going to pay for everything. So.
CLINIC: Okay.
CALLER: It’s just I’m really scared because like I haven’t had my period since like December 21st, and I don’t know what to do.
CLINIC: When was the first day of your last period?
CALLER: December 21st.
CLINIC: December 21st? Let me see. And you’re sure that you want to have an abortion?
CALLER: Well, I don’t know what else to do. I mean, is there — should I just come in for a pregnancy test and see?
CLINIC: Okay. If your first day of your last period was December 21st, we are approximating that you’re about 9 weeks and three days.
CALLER: Okay.
CLINIC: Okay? By the time I make your appointment you’d be about 10 weeks.
CALLER: Okay. Well, how much would it cost then?
CLINIC: It would be about $420.
CALLER: Okay.
CLINIC: Okay? That’s including everything.
CALLER: Okay.
CLINIC: Let me make you an appointment for —
CALLER: Well, like, could I come in for a pregnancy test just to make sure I was pregnant?
CLINIC: Yeah, we can do everything on Friday.
CALLER: On Friday?
CLINIC: Yeah.
CALLER: Well, what time on Friday?
CLINIC: You want to come in before then?
CALLER: I don’t know.
CLINIC: You can come in today.
CALLER: I have to call my boyfriend and see when he can get the time off work. But I don’t know when to come in because he has to take me. But —
CLINIC: Okay. Does he —
CALLER: What time on Friday?
CLINIC: He works?
CALLER: Yeah. I mean, he has a job.
CLINIC: Okay. What time does he get off of work? I can make you an appointment about the time where he’s getting off.
CALLER: Oh. Well, he gets off at 5:00.
CLINIC: Around 5:00? Okay. Let’s make you an appointment.
CALLER: But like say the, say that the pregnancy test came out that I wasn’t pregnant. Would you guys be able to —
CLINIC: We can get you started on birth control.
CALLER: Really?
CLINIC: Yeah.
CALLER: But does anybody have to know about that?
CLINIC: No. This is, everything’s strictly confidential.
CALLER: Oh, okay.
CLINIC: Okay? Let’s see. You want to come in tomorrow?
CALLER: What time tomorrow?
CLINIC: You said he gets off at 5:00?
CALLER: Yeah.
CLINIC: You want to come in at 5:30?
CALLER: I think we could probably get there by then.
CLINIC: Okay. What is your name?
CALLER: Christine.
CLINIC: Christine, C-H?
CALLER: Yeah.
CLINIC: Your phone number? I mean, your phone number, I mean your last name?
CALLER: Smith?
CLINIC: Smith?
CALLER: Yeah.
CLINIC: Okay. Your date of birth?
CALLER: March 19th, 1988.
CLINIC: March 19th. You’re going to have a birthday pretty soon, huh?
CALLER: Yeah.
CLINIC: What are you doing for your birthday?
CALLER: Oh, I don’t know.
CLINIC: You don’t know yet? Do you have a pager, cell number where we can get ahold of you just in case?
CALLER: Well, my boyfriend just got a cell phone but I don’t know the number yet.
CLINIC: Okay.
CALLER: Is it all right if I call you back with that?
CLINIC: Yeah. That’s fine.
CALLER: What’s your name?
CLINIC: My name is Lisa.
CALLER: All right.
CLINIC: Okay. So we’ll see you tomorrow at 5:30 for — we’re going to do a pregnancy test.
CALLER: Okay.
CLINIC: An ultrasound.
CALLER: Uh-huh.
CLINIC: And bloodwork. Basically, we’re going to draw some blood.
CALLER: And you’re sure you won’t have to tell anybody about any of this?
CLINIC: Nobody.
CALLER: All right.
CLINIC: Okay?
CALLER: Okay.
CLINIC: So everything’s strictly confidential.
CALLER: Okay.
CLINIC: Okay?
CALLER: All right.
CLINIC: Okay. Well, do you know what? Yeah. Let me double-check, okay?
CALLER: All right.
CLINIC: Well, everything regardless is strictly confidential, but, um, we can also — what we can do, we can get you on this program after.
CALLER: Um-hum.
CLINIC: After, if you are pregnant?
CALLER: Yeah.
CLINIC: It has to be after the determination. Okay?
CALLER: Oh, okay.
CLINIC: If you’re not pregnant, we can get you on another program, and when you come in tomorrow you can ask if they can get you started on some type of birth control.
CALLER: Oh, okay.
CLINIC: Okay?
CALLER: Okay.
CLINIC: And we’ll give you a pamphlet with all the information regarding birth control.
CALLER: Okay.
CLINIC: Okay? What else? Let’s see. I think that’s about it. And you’re sure that you want to terminate the pregnancy?
CALLER: Yeah. We’ve been talking about it, and that’s what we decided to do.
CLINIC: Okay. So we’ll see you tomorrow at 5:30.
CALLER: All right.
CLINIC: Okay.
CALLER: Thanks.
CLINIC: Bye bye.
(phone clicks)
***END***