#336 – Planned Parenthood in Chicago, IL
Listen to the Call:
Transcript:
PLANNED PARENTHOOD
1200 N. LA SALLE DR
CHICAGO, IL 60610-1913
312-266-1033
TAPE – 336
(Dialing, phone ringing 1X)
RECORDING: Thank you for calling Planned Parenthood. (Message repeated in Spanish)
For a menu in English, please stay on the line. (Message continued in Spanish)
Welcome to Planned Parenthood. We have an automated system to serve you better. Please listen carefully to the following menu of options and choose the service that you wish to come for. You will always have the opportunity to speak with a counselor within your service menu.
For directions to the health center, press 1. For abortion services, press 2. For family planning services, press– (dial button pressed)
For abortion information, press 1. For payment options, press 2. For clinic hours, press 3. To make an appointment or speak to an abortion counselor, press 4 (dial button pressed).
Please hold while I transfer your call to Surgical Services.
(pause)
RECORDING: I’m sorry. All of our counselors are presently busy. Calls are answered in the order received. Please remain on the line for the next available counselor.
CLINIC: Planned Parenthood. How can I help you?
CALLER: Hi. Yeah. I was wondering if you guys do abortions there.
CLINIC: We do.
CALLER: Okay. Well, do you know how much it cost?
CLINIC: It depends on a couple of things. Okay, can I get the first day of your last period?
CALLER: I think it was like December 14th.
CLINIC: December 14th?
CALLER: Yeah.
CLINIC: Okay. Right now you’re eligible for our surgical services. You can choose to be awake or asleep. Did you have public aid or private insurance?
CALLER: Well, my boyfriend said he would pay cash for it.
CLINIC: Okay. It’s 330 to be awake and 405 to be asleep.
CALLER: My friend said that you guys have to tell my parents, and they have to sign some stuff. But my boyfriend’s 22. Could he sign that?
CLINIC: You don’t have to have any consent.
CALLER: Okay. Even if like I’ll be 14 in March, you guys don’t have to —
CLINIC: No, we don’t.
CALLER: Okay.
CLINIC: Okay? Did you want to set up an appointment?
CALLER: Well, I’d have to call my boyfriend to see when he can get off work to take me.
CLINIC: Okay. Our next available appointment is next Tuesday.
CALLER: Okay. Could I ask you a quick question?
CLINIC: Um-hmm.
CALLER: Do you guys do pregnancy tests there?
CLINIC: We recommend you take a home pregnancy test before you come in just because we have to do the ultra sound when you come in. So for some reason if you’re not pregnant, you have to pay for the ultra sound. Home pregnancy tests are pretty accurate.
CALLER: Oh, really?
CLINIC: Um-hmm.
CALLER: Well, if I wasn’t pregnant, do you guys have birth control there?
CLINIC: Yes, we do, upstairs in the other clinic, yes.
CALLER: Would they have to say anything, that I was on birth control?
CLINIC: To your parents?
CALLER: Well, to anybody at all?
CLINIC: No.
CALLER: All right. I wanted my boyfriend to be there with me. Is that all right?
CLINIC: I’m sorry. I couldn’t hear you.
CALLER: I wanted my boyfriend to be there with me. Is that all right?
CLINIC: That’s fine. The only thing is he can’t come in for the procedure with you and the recovery. Okay?
CALLER: Okay. But could he come to the waiting room?
CLINIC: Um-hmm.
CALLER: Oh, okay. He’s just worried because he doesn’t want anybody to say anything about him. My parents can’t find out at all —
CLINIC: Okay.
CALLER: — because they just hate him. They just think he’s too old for me, so I don’t know. So it’s all right if he’s there, and you guys wouldn’t have to say anything?
CLINIC: No.
CALLER: All right.
CLINIC: Okay?
CALLER: Well, if I had any other questions, could I call you? What was your name?
CLINIC: You can talk to anyone when you call.
CALLER: Oh, all right.
CLINIC: Okay?
CALLER: Okay.
CLINIC: Thank you.
CALLER: Thanks.
***END***
#409 – Planned Parenthood in Chicago, IL
Listen to the Call:
Transcript:
PLANNED PARENTHOOD
1152 N. MILWAUKEE AVE. FL 1
CHICAGO, IL 60622
773-252-2240
TAPE – 409
(dialing sounds) (ringing 1X)
CLINIC: Planned Parenthood Owicka (ph) Park. Jessica speaking. How may I help you?
CALLER: Hi. Yeah. I was wondering if you guys do abortions there?
CLINIC: The Planned Parenthood that does abortions is 312-266-1033, and they’re located at 1200 North Lasalle (sp).
CALLER: Okay. Well, do you know if like they would have to — like I’m just worried because my friend said that since like I’ll be 14 in March that they would have to tell my parents I’m getting an abortion.
CLINIC: No.
CALLER: But my boyfriend’s 22. Could he just do that?
CLINIC: No, you — you can get it. It’s under 12 years old in the city, and like other like states and stuff, that’s where you have to be like 14 or whatever. But here it’s under 12 that you have to have a consent. So you’re fine.
CALLER: So could I come in there for like a pregnancy test then?
CLINIC: If you want — they are $11 though.
CALLER: Oh, okay. Well, my boyfriend said he would pay for anything, but I would really actually feel better if he was there with me. Would that be all right?
CLINIC: Yes.
CALLER: Okay. I’m just —
CLINIC: Have you been here before?
CALLER: Well, no.
CLINIC: What’s your last name?
CALLER: It’s Smith.
CLINIC: And your first name?
CALLER: Christine.
CLINIC: And do you know if you’re already pregnant?
CALLER: Well, no. I just haven’t had my period since like December 14. And I’m scared. But could I —
CLINIC: And what’s your birthday?
CALLER: What?
CLINIC: What’s your birthday?
CALLER: It’s March 19, 1988.
CLINIC: Well, actually it’s $5.50 then for you. Do you have a phone number that we can reach you at, a cell phone, pager?
CALLER: Well, no. My boyfriend just a cell phone, and we were going to use that number, but I don’t know what it is yet because he just got it.
CLINIC: Okay.
CALLER: Could I ask you, like we were actually talking about this, and we decided that we didn’t want anyone to know. Would he have to sign anything if he was there with me?
CLINIC: No.
CALLER: Okay. It’s just we don’t want anyone to —
CLINIC: Yeah. Everything that goes on is confidential in a Planned Parenthood. Even if you are pregnant and you decide to get an abortion, it is confidential.
CALLER: Oh, okay. Well, after like the pregnancy test there, if it ended up being that I wasn’t pregnant, do you guys do birth control too?
CLINIC: Um-hum. Pills are $10 a pack, and your visit would be about $16. Or you can get a breast, pelvic and pap and that would be — it’s about $44. And then if you wanted to get any depo shot like for the first depo shot ,which lasts three months, is $53.50. And then after that it’s $33.50 every three months. And if you want to get on our Linell (sp) shot which is a once-a-month shot, that’s about $33.50.
CALLER: Oh, okay.
CLINIC: So whichever method — we discuss the methods that you would prefer with when you come up for your visit.
CALLER: Okay.
CLINIC: So when do you want to come in? You can come in Tuesday through Saturday.
CALLER: Okay. Tuesday?
CLINIC: Tuesdays.
CALLER: What time on Tuesday?
CLINIC: Let’s see.
CALLER: But you’re sure like if I was on birth control nobody would have to know?
CLINIC: No.
CALLER: All right. It’s just my boyfriend and I don’t want to have to go through all this again. So.
CLINIC: Right. No, they don’t– nobody has to know. It’s confidential. It’s between you and whoever you tell.
CALLER: Okay.
CLINIC: Tuesday we have a 9:00, we have an 11:00, and a 1:00.
CALLER: Okay.
CLINIC: Which one do you want?
CALLER: Well, did you say 11:00?
CLINIC: Uh-huh.
CALLER: That one probably. I’d have to check with him and see, but.
CLINIC: Okay, so it’s about $5.50 for you, and then if you wanted to change to birth control we would have to make an appointment either Wednesday, Friday or Saturday just because our nurse practitioner is only Wednesday, Friday and Saturday.
CALLER: Okay.
CLINIC: Okay? So if you’re more than 15 minutes late we might have to reschedule, and we’ll see you then.
CALLER: Okay, thanks.
CLINIC: You’re welcome.
CALLER: Bye.
(phone clicks)
***END***
#535 – Planned Parenthood– Roseland Health in Chicago, IL
Listen to the Call:
Transcript:
PLANNED PARENTHOOD – ROSELAND HEALTH
9520 S. HALSTED ST
CHICAGO, IL 60628-1094
773-233-3131
TAPE – 535
(dialing sounds) (ringing 1X)
CLINIC: Planned Parenthood. Latisha. How can I help you?
CALLER: Hi. Yeah. I was wondering if you guys do abortions there?
CLINIC: We do provide the procedure, but not here at this site. I can give you the number.
CALLER: Okay.
CLINIC: It’s 312-266-1033.
CALLER: Okay. Well, could I ask you real quick? I’m just worried about everything because like, well I’m going to be 14 years old in March, and my friend told me that you guys would have to tell my parents. But my boyfriend’s 22. Is that old enough to take care of it?
CLINIC: No. We don’t have to — your age of — state law you’re old enough to get a termination without a parent’s consent.
CALLER: Really?
CLINIC: Yes, ma’am.
CALLER: And nobody would have to know about me and my boyfriend?
CLINIC: Right.
CALLER: Okay.
CLINIC: So you need to call that number.
CALLER: Well, could I — it’s just, could I come in there for a pregnancy test?
CLINIC: Yeah, you can do the pregnancy test here, and then we can do confirmation and if you decide that’s your decision far as termination we usually refer you to our Planned Parenthood (unclear) unless there’s some other places you’d like to go somewhere else.
CALLER: Okay. It’s just me and my boyfriend have been talking about this a lot, and that’s what we decided to do. So.
CLINIC: Okay.
CALLER: But if it ended up that I wasn’t pregnant, would I be able to get birth control there — just so that we don’t have to worry about this again?
CLINIC: Yes, you can, but you will need an appointment for that. If it’s negative we will have to reschedule you for another day for the exam.
CALLER: Okay.
CLINIC: Okay? What’s your last name?
CALLER: Would you have to tell anybody if I was on birth control though?
CLINIC: No, ma’am. Everything is confidential. We don’t retrieve out any information unless you want us to. Okay?
CALLER: Okay. I’m just worried about — I don’t know what my parents would say if they found out.
CLINIC: Okay. You plan to talk to mom about birth control?
CALLER: No. I mean, if they found out — like they know my boyfriend, but they just hate him because — I mean, he’s a great guy. They just don’t like him because they think he’s too old. So — but they don’t know we’re having sex. If they found out, I don’t know what they would do.
CLINIC: Well, just from experience and from working with young ladies, I do encourage you one day to really talk to the parent about birth control.
CALLER: They don’t ever listen to me. They just don’t understand.
CLINIC: I’m just letting you know. They might — you might think they don’t understand, but it’s usually better for them to know than to not know, and as words of encouragement from experience. So just think about it. That’s all. Okay?
CALLER: But would anybody have to know if I was on birth control though?
CLINIC: No, ma’am. That’s why I was saying to you, everything is confidential.
CALLER: Okay.
CLINIC: Your mom find your pills around the home anywhere then she’s going to know that. So you know, you would need to keep them somewhere where she can’t find them. (laughs)
CALLER: Yeah. Well, is there any other kind of birth control?
CLINIC: I’m sorry?
CALLER: Is there any other kind?
CLINIC: Yeah, a birth control pills. They have depo provera, the injection that you get monthly, or Lunell (sp). I’m sorry, depo is every three months. Lunell is every month. There’s the diaphragm. There’s the IUD. We’ll go over all of that when you come in.
CALLER: Oh, okay.
CLINIC: Okay? What’s your last name?
CALLER: Huh?
CLINIC: What’s your last name?
CALLER: Smith.
CLINIC: Smith?
CALLER: Yeah.
CLINIC: First name?
CALLER: Christine.
CLINIC: Christine?
CALLER: Uh-huh.
CLINIC: Hold on one second, Christine.
CALLER: Okay.
(pause)
CLINIC: Christine, what’s your date of birth? We’ve got a lot of Christine Smiths.
CALLER: It’s March 19, 1988.
CLINIC: Yeah, March 19, ’88. You made an appointment before?
CALLER: No.
CLINIC: Now, they have several in 1988. Hold on. Let me see if it’s you. What was that number? Hold on one second.
(pause)
CLINIC: Christina.
CALLER: Uh-huh.
CLINIC: Did you ever make an appointment for a pregnancy test this month?
CALLER: Uh-uh. It’s Christine though. There’s no A.
CLINIC: Right. C-H-R-I-S-T-I-N-E?
CALLER: Uh-huh.
CLINIC: Yeah, because I believe for Wicker Park. Did you ever make an appointment for a pregnancy test?
CALLER: No.
CLINIC: No?
CALLER: Um-um. I’ve never had a pregnancy test.
CLINIC: I said, did you make an appointment for one?
CALLER: Well, no. This is the first place I’ve called.
CLINIC: I’m sorry?
CALLER: You’re the first place that I’ve ever talked to.
CLINIC: Okay, because there is some information in here, and I’m trying to see if this is your information. Hold on. Okay. I need daytime phone number beginning with area code.
CALLER: Oh. Well, I would have to get my boyfriend’s cell phone number. Would that be all right if I called you back with that?
CLINIC: Okay. Well, you need to call us back because we need a number and I need a date of birth.
CALLER: Okay.
CLINIC: Okay?
CALLER: Well, when should I call you?
CLINIC: You can call us back today. We’re here today until 5:00.
CALLER: Okay. What was your name again?
CLINIC: This is Latisha.
CALLER: Okay.
CLINIC: Okay.
CALLER: Thanks.
CLINIC: Um-hum.
(phone clicks)
***END***
#760 – Family Planning Associates Medical Group in Chicago, IL
Listen to the Call:
Transcript:
FAMILY PLANNING ASSOCIATES MEDICAL GROUP
659 W. WASHINGTON BLVD.
CHICAGO, IL 60606
312-707-8988
TAPE – 760
(Dialing, phone ringing 1X)
CLINIC: Family Planning Associates. This is Martha. Can I help you?
CALLER: Hi. Yeah. I was calling to see if you guys do abortions there.
CLINIC: Yes, we do.
CALLER: How much does it cost for that?
CLINIC: How many weeks are you?
CALLER: I’m not really sure. How do you know?
CLINIC: When was your last period?
CALLER: January 3rd.
CLINIC: Okay. Well, we offer the surgical procedure, which is the DNC, and that’s $370 asleep or 295 awake. And that’s done on Wednesdays, Fridays and Saturdays, or we offer the abortion pill which is $500. And that’s done on Thursdays and Fridays.
CALLER: Oh, okay. Which one should I get?
CLINIC: That’s up to you.
CALLER: Well, which one is better? I don’t know.
CLINIC: Well, that’s also up to you. It depends on what you’re more comfortable with. If you’d rather have just the DNC and be done with it, then obviously the surgery. If it’s for the pill, then that requires a little bit more work on your part. Because that basically induces a miscarriage with oral medication.
CALLER: Oh, okay. The thing is I’m really kink of worried. I’m going to be 14 later on this month, and my friend told me that you guys would have to tell my parents. But my boyfriend’s 22. Is he old enough to take care of it, and you wouldn’t have to tell anybody?
CLINIC: No. We don’t have an age requirement. There’s no parental consent in Illinois.
CALLER: Okay.
CLINIC: But I would just then go ahead and schedule for the surgery not for the pill. Because the pill, you have to do that at time, and it’s a lot more complicated.
CALLER: Okay. I haven’t had a pregnancy test yet. Would you guys do that there just to make sure?
CLINIC: Yeah, you can or you can just get one at the store. Once it’s positive, then you can come here and schedule the appointment.
CALLER: Are the ones that you get at the store normally right?
CLINIC: Yeah.
CALLER: Oh, okay. I just didn’t know. Me and my boyfriend were talking about all this, and we don’t want anyone to know about us. But he said he was going to pay cash for everything. Would he have to fill out any forms if he was paying?
CLINIC: No.
CALLER: Okay. So his name wouldn’t have to be on anything anywhere?
CLINIC: No, uh-uh.
CALLER: All right. If it turned out that I wasn’t pregnant, could I get birth control from you guys?
CLINIC: Yeah. The exam for those are only done on Thursdays. But what you need to do first is get a test. And then once you get a test, then you can give us a call and schedule whatever you want.
CALLER: Okay. Well, if it turned out that I wasn’t pregnant, how much does the birth control cost?
CLINIC: The exam is $60 and pills are $17 a pack.
CALLER: Okay. And you’re sure nobody would have to know about that or anything?
CLINIC: Right. All that is confidential.
CALLER: Okay. I’ll talk to you later.
CLINIC: Okay.
CALLER: Thanks. Bye.
***END***
#761 – Family Planning Associates Medical Group in Chicago, IL
Listen to the Call:
Transcript:
FAMILY PLANNING ASSOCIATES MEDICAL GROUP
5086 N. ELSTON AVE.
CHICAGO, IL 60630
773-725-0200
TAPE – 761
(Dialing, phone ringing 3X)
CLINIC: Family Planning Associates. This is Kathy (sp). May I help you?
CALLER: Hi. Yeah. I was calling to see if you guys do abortions there.
CLINIC: Yes. Hold on please.
CALLER: All right.
(pause)
CLINIC: Thank you for holding. You’re holding for?
CALLER: Hi. I was talking to Kathy.
CLINIC: Oh, okay. I’m sorry. Hold on. She’ll be right with you.
CALLER: Okay.
CLINIC: Hi. May I help you?
CALLER: Yeah, hi. Is this Kathy?
CLINIC: Yes.
CALLER: Oh, yeah. I was trying to ask some questions about getting an abortion.
CLINIC: Okay. And when was your last period?
CALLER: January 3rd.
CLINIC: Are you under any insurance?
CALLER: Well, no. It’s just – the thing is, I’m going to be 14 later on this month, and my friend told me that you guys would have to tell my parents about all this. But my boyfriend’s 22. And he said he was going to pay for everything. But is that all right if it he takes care of it, and you won’t have to tell anybody?
CLINIC: In the state of Illinois there are no regulations, meaning you do not have to tell a parent, spouse, or whoever that you’re having an abortion. There are no age restrictions in the state of Illinois. It’s fine. But the problem is you’re 14 years old. Why are you seeing somebody that’s 22 years old? That person’s eight years older than you are.
CALLER: Yeah. Well, but we’re in love. We’re going to get married. He’s a great guy.
CLINIC: That doesn’t matter. If somebody found out that you were seeing this person and you got pregnant by this person, he can go to jail.
CALLER: He can go to jail?
CLINIC: Sure he can.
CALLER: Well, why? I mean –
CLINIC: Because you’re a minor, and you’re under age of 18.
CALLER: Well, he can’t go to jail. I mean, he’s the only one that’s here for me.
CLINIC: I know, but he could go to jail. I’m just forewarning you.
CALLER: Are you going to tell anybody?
CLINIC: We don’t – We are bound by confidentiality.
CALLER: Oh, okay.
CLINIC: But your friends know you’re pregnant it sounds like, correct?
CALLER: Well, just my one friend.
CLINIC: Just your one friend. How confident are you and your one friend that she’s not going to say something to somebody else?
CALLER: Well, she had an abortion already.
CLINIC: Okay. When was your last period? You said January 3rd?
CALLER: Yeah.
CLINIC: And are you under any insurance? Oh. He’ll be paying cash.
CALLER: Right.
CLINIC: Okay. It runs 295 if you’re awake or 370 to be asleep.
CALLER: Okay. He said he was going to pay for everything, right?
CLINIC: Fine.
CALLER: But he doesn’t want anyone to know about us? Would he have to fill out any forms if he was paying?
CLINIC: Nope, uh-uh. No.
CALLER: Do you guys do a pregnancy test beforehand just to make sure? Because I haven’t had one.
CLINIC: Yeah. Definitely we do do a pregnancy test.
CALLER: Oh, okay. I’m just worried to do one from the store because I don’t know that they are — are they right?
CLINIC: Uh-huh.
CALLER: Really?
CLINIC: Yeah, they can be right.
CALLER: Okay. If it turned out that I wasn’t pregnant, could I get birth control from you guys?
CLINIC: Yeah. You can make an appointment for that. That’s not a problem at all.
CALLER: But would you have to tell anybody?
CLINIC: Nope.
CALLER: How much does it cost for birth control?
CLINIC: The exam is 80. The birth control pills can be purchased here for $17 a pack.
CALLER: It’s just, the thing is I can’t drive or anything. Would my boyfriend be able to pick up the pills?
CLINIC: Yes.
CALLER: Really?
CLINIC: Uh-huh.
CALLER: Alright. So when do you guys normally do pregnancy tests there?
CLINIC: Everyday of the week we do pregnancy testing.
CALLER: What time?
CLINIC: Monday through Friday, 8 to 5; Saturday, 8 ’til 2.
CALLER: How much does it cost to get that?
CLINIC: To get the pregnancy test?
CALLER: Yeah.
CLINIC: No charge.
CALLER: Oh, really?
CLINIC: Okay?
CALLER: All right.
CLINIC: Okay. You can stop in anytime.
CALLER: Okay.
CLINIC: All righty.
CALLER: So could I call you back — was your name Kathy — if I had any questions?
CLINIC: Yes. Not a problem.
CALLER: All right. Okay. Thanks.
CLINIC: Bye bye.
(phone clicks)
***END***
#762 – American Women’s Medical Center in Chicago, IL
Listen to the Call:
Transcript:
AMERICAN WOMEN’S MEDICAL CENTER
2744 N. WESTERN AVE.
CHICAGO, IL 60647
773-772-7727
TAPE – 762
(Dialing, phone ringing 2X)
CLINIC: Good morning, American Women’s.
CALLER: Hi. Yeah. I was calling to see if you guys do abortions there.
CLINIC: Yes, we do. Hold on for just a moment.
CALLER: Okay.
(pause)
CLINIC: When was your last period?
CALLER: January 3rd.
CLINIC: Do you have any health insurance or medical card?
CALLER: I’m not really sure. Well, not exactly. The thing is my boyfriend said that he would pay for everything.
CLINIC: So you don’t go to school?
CALLER: Well, I’m homeschooled.
CLINIC: Okay. It will be 350, honey. And I can have you come in tomorrow or Saturday morning.
CALLER: Okay. The thing is, I’m going to be 14 later on this month, and my friend told me that you guys would have to tell my parents. But my boyfriend’s 22. Is he old enough to take care of everything, and you wouldn’t have to tell anybody?
CLINIC: Right. There’s no parental consent in the state of Illinois.
CALLER: Okay.
CLINIC: So do you want to schedule?
CALLER: I was actually wanting to ask something else. Me and my boyfriend were talking about all this. And he said that he would pay cash for everything. But we don’t want anyone to know about us. If he was paying for it all, would he have to fill out any forms or anything?
CLINIC: Well, you have to fill out your forms; your forms, not him. We need a record of you being here. But everything is confidential, so no information is released.
CALLER: So his name wouldn’t be on anything then?
CLINIC: No. Just the person that’s going to take you home.
CALLER: Oh, okay. Well, he would take me home.
CLINIC: Right.
CALLER: So his name would be on that?
CLINIC: Right, honey.
CALLER: Okay. But you wouldn’t tell anybody about him or me or anybody?
CLINIC: As I said, all our services are confidential. We don’t release any information without your consent.
CALLER: Okay. Well, I haven’t had a pregnancy test yet. Do you guys do that before?
CLINIC: You said your last period was in January?
CALLER: January 3rd.
CLINIC: You’re probably pregnant if you haven’t gotten a period since. You’re probably about nine weeks. But we still do a pregnancy test and an ultra sound.
CALLER: Oh, okay. Well, how much does it cost for that?
CLINIC: It will be 350 all together.
CALLER: Oh, okay. Well, if it ended up that I wasn’t pregnant for some reason, could I get birth control from you guys?
CLINIC: We start you off with a pack of birth control. When you come back for your follow up, we’ll give you another pack.
CALLER: Okay. How much does it cost for the birth control?
CLINIC: Hold on a minute.
(pause)
CLINIC: The birth control pills can vary anywhere between 28 to $35 a month.
CALLER: Okay. The thing is, I can’t drive yet. Would my boyfriend be able to pick up the pills if I got them?
CLINIC: Well, you need to be seen by the nurse practitioner after the abortion, honey. So that’s totally separate from the abortion. You have to go get them at the pharmacy.
CALLER: Oh, okay. All right. Well, when do you guys normally have appointments for everything?
CLINIC: We have appointments every Wednesday, Friday and Saturday morning.
CALLER: Okay. I just wish I could talk to my mom like I’m talking to you. But if I had any other questions, could I call and talk to you? What was your name?
CLINIC: My name is Jalisa (ph).
CALLER: Okay.
CLINIC: Okay?
CALLER: All right. Thank you.
CLINIC: Thank you. Bye.
***END***