(Cities: Haverstraw – Poughkeepsie)

#067 – Planned Parenthood in New York, NY

Listen to the Call:
Transcript:

PLANNED PARENTHOOD
26 BLEECKER ST.
NEW YORK, NY 10012-2499
212-965-7000

TAPE – 067

RECORDING: Thank you for calling Planned Parenthood of New York City. To continue this message in English, please press —

Planned Parenthood of New York City has health centers located in Manhattan, the Bronx and Brooklyn, easily accessible by bus or subway to better serve you. You may also visit our Web site at www.ppnyc.org for more information. To make an appointment at one of our health centers, please press 1.

Planned Parenthood of New York City. For quality assurance, your call may be monitored. One of our customer service representatives will be with you shortly to make your appointment.

You have reached the appointment line of Planned Parenthood of New York City. For quality assurance, your call may be monitored. One of our customer service representatives will be with you shortly to make your appointment.

(pause)

RECORDING: — with you shortly to make your appointment.

(pause)

RECORDING: — call may be monitored. One of our customer service representatives will be with your shortly to make your appointment.

(pause)

RECORDING: — call may be monitored. One of our customer service representatives will be with your shortly to make your appointment.

CLINIC: Planned Parenthood. This is Jennifer speaking. How may I help you?

CALLER: Hi. Yeah. I was wondering if you guys do abortions there?

CLINIC: Yes, we do.

CALLER: How much does that cost?

CLINIC: For 12 weeks and under, it’s $375 to be put to sleep; $350 to be awake.

CALLER: Okay. How do you know how far along you are?

CLINIC: You go from the first day of your last period.

CALLER: Okay. All right.

CLINIC: When was that?

CALLER: I’m not quite sure. I think it was like — I don’t know, maybe — probably like the first week in December.

CLINIC: Okay. But it was definitely in December?

CALLER: Yeah.

CLINIC: You’re just about eight going on nine weeks.

CALLER: Okay.

CLINIC: So you’re still under 12. Would you like to make an appointment?

CALLER: Well, I have to call my boyfriend to see when he get time off work.

CLINIC: Okay, no problem. Do you have any other questions?

CALLER: Yeah. Well, like my friend told me that you guys have to tell my parents before I can have an abortion. Is that true?

CLINIC: No, that’s not true.

CALLER: No?

CLINIC: Um-um.

CALLER: Well, she also said that I have to tell you guys — like he’s 22. It’s just the problem is, I can’t tell my parents at all because they don’t like him because they say he’s too old for me. But there’s just no way that they can find out that we’re having sex.

CLINIC: Okay. That’s not going to be a problem here because we’re totally a confidential clinic.

CALLER: Okay.

CLINIC: Okay? Although, I’m going to let you know that we do need an address for you and a phone number in order to register you in the computer. But that can be a confidential number. You can give us a beeper number or a cell phone, maybe a friend’s number that you can be reached by.

CALLER: Okay. Well, can I call back with that?

CLINIC: Sure. That’s not a problem, whenever you’re ready to make this appointment. I’m just letting you know so you’re not caught off guard when they ask you that.

CALLER: Okay. Is there like an age limit or anything?

CLINIC: No, there’s not, um-um.

CALLER: Because I’m going to be 14 in March. And that’s still like all right?

CLINIC: That’s not a problem.

CALLER: Okay.

CLINIC: Not a problem at all. You just need to make sure that you come here with somebody. It doesn’t have to be a parent. It can be a boyfriend. It can be a friend.

CALLER: So it’s all right if he brings me and everything?

CLINIC: Yes.

CALLER: If it turns out that like I’m not pregnant, do you guys do birth control there to?

CLINIC: Um-hmm.

CALLER: And you guys still wouldn’t have to tell my parents or anybody?

CLINIC: No. Nobody could even find out you were here. If your parents would even personally call, we couldn’t give them any information.

CALLER: Okay.

CLINIC: Okay?

CALLER: And nobody would find out?

CLINIC: No.

CALLER: All right.

CLINIC: Okay?

CALLER: Okay. So when I call you back, can I talk to you?

CLINIC: You can ask for me. My name is Jennifer.

CALLER: Okay.

CLINIC: Let me give you my hours just so you don’t call here when I’m not here.

CALLER: Okay.

CLINIC: That’s Monday through Thursday between 9:00 a.m. and 2:00 p.m., and Fridays, 12 noon to 6:00.

CALLER: Okay.

CLINIC: All right? And once again, my name is Jennifer. You can ask for me.

CALLER: Okay.

CLINIC: You have a good day, ma’am.

CALLER: Thanks.

CLINIC: You’re welcome. Bye bye.

CALLER: Bye.

***END***

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#069 – Planned Parenthood in New York, NY

Listen to the Call:
Transcript:

PLANNED PARENTHOOD
810 7TH AVE. FL. 12
NEW YORK, NY 10019-5818
212-541-7800
212-965-7000

TAPE – 069

(dialing sounds) (ringing 4X)

CLINIC: Planned Parenthood. May I help you?

CALLER: Hi. Yeah. I was wondering if you guys do abortions there?

CLINIC: Not at this number. You need to call the clinic.

CALLER: Okay. Do you have that number?

CLINIC: It’s Planned Parenthood of New York City. Number is 212-965-7000.

CALLER: Okay. Could I ask you a couple questions?

CLINIC: Regarding?

CALLER: Just — well, I just was wanting to know — well, like my friend told me that you guys have to tell my parents before I can have an abortion. Is that true?

CLINIC: Okay. You’ll have to check with the clinic for all your questions.

CALLER: You don’t know?

CLINIC: No.

CALLER: All right.

CLINIC: Okay? This is not a medical.

CALLER: Oh.

CLINIC: Okay?

CALLER: Well —

CLINIC: 965-7000, that’s the clinic. Ask them all the questions.

CALLER: Okay.

CLINIC: Okay?

CALLER: Okay.

CLINIC: Right.

CALLER: Thanks.

CLINIC: Bye.

(phone clicks)

***END***

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#684 – Parkmed Eastern Women’s Center in New York, NY

Listen to the Call:
Transcript:

PARKMED EASTERN WOMEN’S CENTER
44 E. 30TH ST. F. 5
NEW YORK, NY 10016
212-686-6066

TAPE – 684

(dialing sound) (ringing 2X)

CLINIC: Good morning. (unclear) Women’s Center. How can I help you?

CALLER: Hi. Yeah. I was calling to see if you guys do abortions there.

CLINIC: Yes, we do.

CALLER: Okay. Well, how much does it cost for that?

CLINIC: Anything under 12 weeks is $375.

CALLER: Okay. Well, how do you know how many weeks you are?

CLINIC: By sonogram or by an estimate of the date of your last normal period.

CALLER: Okay. So how much is it then?

CLINIC: Anything under 12 weeks, $375.

CALLER: Oh, okay.

CLINIC: Okay?

CALLER: Well, so do I — like it’s just the thing is I’m going to be 14 later on this month, and my friend told me that you guys would have to tell my parents. But my boyfriend’s 22. Is he old enough to take care of it and you wouldn’t have to tell anybody?

CLINIC: We don’t have to tell your parents, sweetie.

CALLER: Okay. It’s just the thing is, we were talking about all this and he said he would pay for everything, but we don’t want anyone to know about us, so would he have to like sign anything?

CLINIC: That’s no problem. No. Just in case like say anything God forbid something happened, he would, you know, like be responsible because he’s of age. But other than that, your parents don’t need to know. Okay?

CALLER: Alright.

CLINIC: Alright, Sweetie.

CALLER: Well, do you guys do —

CLINIC: Hold on one second.

(music)

CLINIC: Hello?

CALLER: Hello.

CLINIC: Yeah, sorry.

CALLER: I’m sorry. I was wondering if you guys do pregnancy tests there just to make sure.

CLINIC: Yes, we do.

CALLER: Okay.

CLINIC: Do you want to set up an appointment?

CALLER: Well, when do you guys normally do that?

CLINIC: We have appointments Tuesday through Saturday. You can call us the day before the day that you want to come in, okay?

CALLER: Okay. Well, what time on Saturday?

CLINIC: Saturday from 7:00 in the morning until 12:00 noon.

CALLER: Okay. Well, it’s just the main reason why I’m worried about all this is because I haven’t had my period since like January 3, and I’m just really scared.

CLINIC: Okay.

CALLER: Do you think there’s any way that I’m not pregnant?

CLINIC: I don’t know. I doubt it very much. But you want to make an appointment, or no?

CALLER: Well, I’d have to call my boyfriend to see when he can get off work. That’s why I’m asking.

CLINIC: Why don’t you give us a call back then, okay?

CALLER: Well, but if it ended up that I wasn’t pregnant, could I get birth control there?

RECORDING: — is appreciated. At Park Med Eastern Women’s Center surgical abortions are performed from 5 to 24 weeks.

CLINIC: Sorry about that.

CALLER: Yeah. I was just wondering if you guys do birth control there if I wasn’t pregnant.

CLINIC: Yeah, definitely.

CALLER: Oh, okay. Well, how much does it cost for birth control?

CLINIC: That’s a separate visit. That’s $100.

CALLER: Oh, okay.

CLINIC: For the visit for the GYN, okay?

CALLER: Okay. But would anybody have to know if I was on birth control though?

CLINIC: No, not at all.

CALLER: Okay.

CLINIC: Okay?

CALLER: Well, could my boyfriend be able to pick up the pills? It’s just I can’t drive yet, so.

CLINIC: No. You have to come.

CALLER: Oh, okay.

CLINIC: Okay?

CALLER: All right. Well, I just need to make an appointment. Can I call you back after I talk to my boyfriend? What was your name?

CLINIC: Of course you can. You can ask for anybody.

CALLER: Oh, okay.

CLINIC: Okay? All right?

CALLER: All right. Thanks.

CLINIC: Okay, bye bye.

(phone clicks)

***END***

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#803 – Planned Parenthood Of NYC – Margaret Sanger Center in New York, NY

Listen to the Call:
Transcript:

PLANNED PARENTHOOD OF NYC – MARGARET SANGER CENTER
26 BLEEKER ST.
NEW YORK, NY 10010
212-274-7200

TAPE – 803

(Dialing, phone ringing 1X)

RECORDING: Thank you for calling Planned Parenthood of New York City. To continue this message in English, please press 1.

If you are calling about an appointment or you are a patient at one of our health centers, please press 1. If you know your party’s extension, you may dial it at anytime. To dial by name, please press 1. To hear recorded health information on our Facts of Life line, please press 3. To hear directions and hours of operations for one our health centers, please press 5. If you are calling to make a donation, please press 8. To speak with an operator, please press zero
(dial button pressed).

(Dialing, phone ringing 1X)

CLINIC: Planned Parenthood?

CALLER: Hi. Yeah. I was calling to see if you guys do abortions there.

CLINIC: Yes, we do.

CALLER: Okay. Well, how much does it cost for that?

CLINIC: It starts at 375. But let me put you through to the appointment information line.

CALLER: Well, I was actually wanting to ask some questions.

CLINIC: That’s what you have to go through. That’s why I’m trying to connect to that line. It’s appointment information. Hold on.

RECORDING: — calling Planned Parenthood of New York City. To continue this message in English, please press 1 (dial button pressed).

Planned Parenthood of New York City has health centers located in Manhattan, The Bronx, and Brooklyn, easily accessible by bus or subway to better serve you. You may also visit our Web site at www.ppnyc.org for more information. To make an appointment at one of our health centers, please press 1
(dial button pressed).

(Dialing, phone ringing 1X)

CLINIC: Planned Parenthood. Can you hold a second?

CALLER: Well, I was wanting to ask some questions about getting an abortion.

CLINIC: Can you hold a second?

CALLER: All right.

CLINIC: Thanks.

(short pause)

CLINIC: Yes. Thanks for holding. How can I help you?

CALLER: Yeah. I was wanting to ask some questions about getting an abortion.

CLINIC: Yes?

CALLER: Okay. Well, how much does it cost for that?

CLINIC: Depending on how far pregnant you are, it starts from 350 for local and 375 for general.

CALLER: Okay. Well, how do you know how far you are?

CLINIC: When was your last period?

CALLER: January 3rd.

CLINIC: That’s going to be $375 to be asleep.

CALLER: Okay. Well, the thing is, I’m going to be 14 later on this month, and my friend told me that you guys would have to tell my parents.

CLINIC: You’re going to be what?

CALLER: I’ll be 14 on the 19th.

CLINIC: Fourteen what? Fourteen years old?

CALLER: Yeah.

CLINIC: Uh-huh.

CALLER: But my boyfriend’s 22. Could he just take care of it, and you wouldn’t have to tell anybody?

CLINIC: Well, who said we tell somebody?

CALLER: My friend told me that.

CLINIC: Oh, no. Your friend lying (laughing).

CALLER: Oh. Alright.

CLINIC: We don’t tell people. We don’t do that. The services done here is confidential.

CALLER: Okay. Well, my boyfriend and I talked about all this, and he said he would pay cash for everything. But we don’t want anybody to know anything about us.

CLINIC: That’s fine.

CALLER: But he doesn’t want his name on any forms or anything either. Would that be okay?

CLINIC: Whose name on form?

CALLER: My boyfriend.

CLINIC: His name?

CALLER: Uh-huh.

CLINIC: We don’t put people’s boyfriends’ name on forms.

CALLER: Okay.

CLINIC: You’re the person who coming.

CALLER: Even if he’s paying for it though?

CLINIC: Even if he — unless he’s paying by credit card or personal check, and he has to bring identification.

CALLER: Okay. Well, he’s paying by cash.

CLINIC: Then that’s fine.

CALLER: Okay. Well, I haven’t had a pregnancy test yet. Would you guys do that there just to make sure?

CLINIC: Yeah, you get a full exam.

CALLER: Okay. But if I wasn’t pregnant, would I be able to get birth control too?

CLINIC: Right.

CALLER: Okay. But would anybody have to know about that?

CLINIC: We don’t give information out, dear heart. That’s what I’m trying to say to you.

CALLER: Okay.

CLINIC: Whatever service is done here, that information remains here.

CALLER: Okay. Well, how much does it cost for birth control?

CLINIC: Twenty dollars per package for the pills.

CALLER: Okay. All right. Well, when would you do the pregnancy test?

CLINIC: Hold on a second.

(pause)

CLINIC: So what do you want to do?

CALLER: Well, I was wondering when you normally do your pregnancy tests?

CLINIC: If you want to do just the urine test, you can walk in any day, Tuesday through Saturday between the hours of 12:30 and 3:30, depending on where you’re going. Where do you want to go?

CALLER: I’m not really sure.

CLINIC: Then you will have to know where you’re going so I can give you the hours.

CALLER: Well, I live in White Plains.

CLINIC: Okay. We have centers here in Brooklyn, Bronx or Manhattan. There are Planned Parenthood in White Plains. If you want the telephone number for White Plains, I can give it to you.

CALLER: Okay. Well, my boyfriend gave me this number to call, so I think he wanted me to go there where you’re at. Is that a better place to go?

CLINIC: I cannot compare it to White Plains. I have no idea what is White Plains or where it is.

CALLER: Okay. Let me have the White Plains number then.

CLINIC: Okay. White Plains. That’s 914-761-6566.

CALLER: Okay.

CLINIC: Okay?

CALLER: I just have so many questions. Would I be able to call you if I thought of anything else? What was your name?

CLINIC: When you call, someone here will help you. My name is Madge.

CALLER: Okay. All right. Thanks.

CLINIC: No problem.

CALLER: Bye.

CLINIC: Bye bye.

***END***

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