(Cities: Albany – Granville)
#111 – Planned Parenthood – Rape Crisis Center in Batavia, NY
Listen to the Call:
Transcript:
PLANNED PARENTHOOD – RAPE CRISIS CENTER
222 W. MAIN ST.
BATAVIA, NY 14020-1998
585-344-0541
TAPE – 111
(Dialing, phone ringing)
CLINIC: Planned Parenthood and the Rape Crisis Service. This is Sally. Can I help you?
CALLER: Yeah. Hi. I was wondering if you guys do abortions there?
CLINIC: No. What you do here is you have to make an appointment for our pregnancy test, and then go talk to a nurse about your options.
CALLER: Oh, okay. My friend told me that you guys have to tell my parents before I can get anything done. Is that true?
CLINIC: No.
CALLER: No?
CLINIC: No.
CALLER: Alright. Well, it’s just my parents can’t find out because like my boyfriend’s 22. And we’re planning on getting married. But like my parents think he’s too old for me, and they just can’t find out or anything.
CLINIC: Okay. Did you want to come in for a pregnancy test?
CALLER: Yeah.
CLINIC: What’s your last name? Are you a patient with us?
CALLER: No.
CLINIC: What’s your last name?
CALLER: It’s Smith.
CLINIC: S-m-i-t-h. And first?
CALLER: Christine.
CLINIC: And your date of birth?
CALLER: It’s March 19, 1988.
CLINIC: March 19, 1988?
CALLER: Uh-huh.
CLINIC: Can you come in tomorrow?
CALLER: Well, I’d have to call my boyfriend to see.
CLINIC: Oh. Why don’t you do that then, and then give us a call back. But we’re closing at 5.
CALLER: Oh, okay. Like say you guys did the pregnancy test, and it was like negative, do you do birth control there?
CLINIC: We do. You might end up having to reschedule, make an appointment for that, because all you’re getting is a pregnancy test done right now.
CALLER: Oh, okay. Would you guys have to tell anybody about the birth control or anything?
CLINIC: No.
CALLER: No?
CLINIC: No. As long as you don’t use insurance, anything like that where your parents can tell, you know, or know then — You just have to pay out of pocket, that’s the thing.
CALLER: Well, my boyfriend said he would pay. Do you guys have to tell where the money comes from?
CLINIC: Tell who where the money comes from?
CALLER: I don’t know. Like anybody.
CLINIC: No.
CALLER: All right.
CLINIC: No. It’s all confidential.
CALLER: Okay.
CLINIC: Okay?
CALLER: All right.
CLINIC: Alright.
CALLER: If he has questions like after I talk to him, is it all right if I call you back and talk to you?
CLINIC: Sure.
CALLER: Yeah? What was your name?
CLINIC: Sally.
CALLER: Sally?
CLINIC: Um-hmm.
CALLER: All right. Okay.
CLINIC: Okay?
CALLER: Thanks.
CLINIC: All right. Bye bye.
CALLER: Bye.
***END***
#089 – Planned Parenthood in Beacon, NY
Listen to the Call:
Transcript:
PLANNED PARENTHOOD
395 MAIN ST.
BEACON, NY 12508-3002
845-831-0130
TAPE – 089
(Dialing, phone ringing)
CLINIC: Planned Parenthood. May I help you?
CALLER: Hi. Yeah. Do you guys do abortions there?
CLINIC: Yes, we do.
CALLER: Okay. Well, how much does that cost?
CLINIC: Have you had a pregnancy test done?
CALLER: Well, I bought one at the store over the weekend and did it.
CLINIC: Okay. Where are you calling from?
CALLER: I’m in Dover Plains.
CLINIC: Dover?
CALLER: Uh-huh. Well, Dover Plains.
CLINIC: Dover Plains?
CALLER: Yeah.
CLINIC: I think Armenia’s probably closer to you. Wouldn’t you want to go there?
CALLER: Well, I just don’t want anyone to see me.
CLINIC: You don’t want anybody to see you.
CALLER: Well, yeah. Like my parents can’t find out about this at all.
CLINIC: Your parents will not find out about it anyway.
CALLER: Okay.
CLINIC: Would you want to go to Poughkeepsie?
CALLER: Huh?
CLINIC: Poughkeepsie?
CALLER: Well, is it all right to go there?
CLINIC: It’s okay to go here.
CALLER: My boyfriend’s going to drive me so —
CLINIC: Excuse me?
CALLER: My boyfriend’s going to drive me.
CLINIC: I’m just saying that it’s kind of far for you. Because you need to have an appointment for a pregnancy test. And if that’s positive, and you choose to come here for a procedure, you need to have an examination here.
CALLER: Okay. Well, it’s just my friend told me to go there to you guys.
CLINIC: Okay. And then you’ll have your procedure. So it’s like three visits.
CALLER: Well, alright. But —
CLINIC: I mean, it’s three different times that you’re going to come in, is what I’m saying. That’s why I’m saying, if you wanted to go to Poughkeepsie.
CALLER: Well, no. I just want to go there.
CLINIC: Okay.
CALLER: But you guys don’t have to tell my parents at all?
CLINIC: No, absolutely not. Neither will Poughkeepsie or Armenia.
CALLER: Okay.
CLINIC: Nobody would tell your parents.
CALLER: Okay. It’s just, well, my boyfriend’s 22, and we’re going to get married and everything. My parents don’t like him because they think that he’s too old for me.
CLINIC: How old are you?
CALLER: I’m going to be 14 in March.
CLINIC: Okay. Okay.
CALLER: Do you think that’s too old or anything?
CLINIC: Well you know, actually, he’s over the age of consent and you’re not. I mean that’s a big problem.
CALLER: Could he get in trouble or anything?
CLINIC: Could he get in trouble?
CALLER: Yeah.
CLINIC: I would think so, if your parents find out.
CALLER: And you guys wouldn’t tell my parents, right?
CLINIC: No, we would not.
CALLER: Okay.
CLINIC: Okay. So the thing is, do you want to come here for the pregnancy test then?
CALLER: Yeah.
CLINIC: Okay.
CALLER: And you sure you won’t have to tell anybody?
CLINIC: No, we will not have to tell your parents. No.
CALLER: Like you wouldn’t have to tell my boyfriend either?
CLINIC: I wouldn’t have to tell your boyfriend what?
CALLER: You wouldn’t have to tell about my boyfriend to anyone, even if you guys think he’s too old?
CLINIC: Everything’s confidential here. That’s all we can tell you.
CALLER: Okay.
CLINIC: I mean, like I said, he’s 22. He’s over the age of consent, and you’re not.
CALLER: Okay.
CLINIC: And you know —
CALLER: What could happen?
CLINIC: As far as your parents are concerned?
CALLER: Well, just anybody. Like would he get in trouble?
CLINIC: I don’t think he’ll get in trouble here. Is that what you mean?
CALLER: Well, just with anybody at all.
CLINIC: Well, I don’t understand what you mean though, with anybody. How can he get in trouble? I mean, what are you going to do?
CALLER: Are you going to tell anybody at all?
CLINIC: No.
CALLER: No? All right. Okay.
CLINIC: So what is it that you wanted? Do you want your pregnancy test done here?
CALLER: Yeah.
CLINIC: Okay. Can you come in Monday, the 18th?
CALLER: Well, I have to call him and see when he can get off work, because he has to bring me, but.
CLINIC: Like I said, you may want to tell them — the thing is, like I said you’re coming a long distance from Dover Plains. You have to come three times.
CALLER: Yeah.
CLINIC: Did you do a pregnancy test already?
CALLER: Uh-huh. Yeah, over the weekend.
CLINIC: And it is positive?
CALLER: Uh-huh.
CLINIC: Okay. I mean, I don’t know if it’s closer to you to go to Poughkeepsie. And they wouldn’t tell your parents either.
CALLER: They won’t?
CLINIC: No.
CALLER: They wouldn’t tell anybody at all?
CLINIC: Hold on one second.
RECORDING: — GYN check-ups, pap tests, breast exams, birth control, and emergency contraception. All of our services are completely confidential, including pregnancy testing, and counseling and testing, and treatment for sexually transmitted infections and HIV. We’ll be right with you.
CLINIC: Okay, I’m sorry. So did you want to come here, or do you want to talk to him about going to Poughkeepsie? It’s much closer for you in Poughkeepsie. And we are all of the same. It’s all confidential. We wouldn’t tell anybody anything.
CALLER: Well, I’d have to see.
CLINIC: Where are you calling from? Are you calling from home?
CALLER: Well, I’m at my friend’s house.
CLINIC: Oh, okay. Because, you know, this might come out on the phone bill, the phone number.
CALLER: Yeah.
CLINIC: Yeah.
CALLER: Is it okay like if I can call you back?
CLINIC: Sure.
CALLER: Okay.
CLINIC: Okie dokie.
CALLER: What was your name?
CLINIC: My name is Esther.
CALLER: Esther?
CLINIC: Yep.
CALLER: All right.
CLINIC: Okay?
CALLER: Can I ask you one more thing?
CLINIC: Sure.
CALLER: Like if it ends up that I’m not pregnant or anything, is there any way I could get birth control from you guys?
CLINIC: Absolutely, yes.
CALLER: And you guys wouldn’t have to tell anybody about that either?
CLINIC: Right, absolutely.
CALLER: All right.
CLINIC: Okay?
CALLER: Okay.
CLINIC: Alrighty.
CALLER: Okay. So I’ll call you back when I talk to him.
CLINIC: Okay. So you will call me back?
CALLER: Yeah.
CLINIC: Okie doke.
CALLER: Okay.
CLINIC: Okay. Bye bye.
CALLER: Bye.
***END***
#110 – Planned Parenthood in Binghamton, NY
Listen to the Call:
Transcript:
PLANNED PARENTHOOD
168 WATER ST. FL 2
BINGHAMTON, NY 13901-2769
607-723-8306
TAPE – 110
(Dialing, phone ringing)
CLINIC: Planned Parenthood.
CALLER: Hi. I was wondering if you guys do abortions there.
CLINIC: We don’t do them here. What we do, you come in and do a pregnancy test. You speak with the counselor, and then she can refer you out if it’s a positive pregnancy.
CALLER: Okay.
CLINIC: So (unclear) at Amy Cousins’ office, and I believe there’s another clinic somewhere in the area that does abortion. I can give you her hours when she’s here. She’s not here today, on Wednesdays. She’s her tomorrow between 3 and 5:30 for Thursdays. It’s like a separate clinic she runs. And then Friday between 11 and 2.
CALLER: Okay.
CLINIC: Okay? You can come in for that, and then speak to her.
CALLER: Okay.
CLINIC: Okay?
CALLER: Like my friend told me if I come in, you guys have to tell my parents if I’m having an abortion. Is that true?
CLINIC: No. No. This is all confidential here.
CALLER: Okay. Because if they found out — like the problem is like my boyfriend is 22. And we’re planning on getting married because like we’re in love. But they think he’s too old for me.
CLINIC: No. Everything here would be confidential. There’s nothing here your parents would know about. That’s between you and the clinic.
CALLER: Okay? And there’s no age limit on having —
CLINIC: Age limit? No. How old are you?
CALLER: I’ll be 14 in March.
CLINIC: Fourteen? Yeah, you could probably talk to the counselor.
CALLER: Oh, okay.
CLINIC: They’ll be able to refer you out. Her name’s Kathy when you come in. Okay?
CALLER: And she wouldn’t have to tell anybody either?
CLINIC: Nope. Nope. You would talk to her. Everything would be confidential. That’s something we keep, you know, as a patient here. Nobody else would know about your visit.
CALLER: Okay.
CLINIC: Okay?
CALLER: If it turned out that I wasn’t pregnant or whatever, do you guys do birth control there?
CLINIC: Yes. You can do an annual and to be set on birth control. They would do like a complete exam.
CALLER: You guys wouldn’t have to tell anybody about that either?
CLINIC: No. No. Everything here is confidential.
CALLER: Okay.
CLINIC: Okay?
CALLER: I have to talk to my boyfriend. But if he has questions, can I talk to you?
CLINIC: Yeah. He can come with you or if you don’t want him here —
CALLER: Well, can I call you back and see?
CLINIC: For what? For him to come for an exam or for him to be seen here? He can do exams here too.
CALLER: Oh. Well, I was just wondering, if he has questions, if I can talk to you later, and ask you.
CLINIC: Oh yeah. Yeah, that’s fine.
CALLER: Okay. Well, what was your name?
CLINIC: My name is Nancy.
CALLER: Nancy?
CLINIC: Yeah. I’ll only be here until 6, and you’re more than welcome to call back.
CALLER: Okay.
CLINIC: Okay.
CALLER: Thanks.
CLINIC: Yeah. Bye bye.
CALLER: Bye.
***END***
#419 – Planned Parenthood – Rape Crisis in Brockport, NY
Listen to the Call:
Transcript:
PLANNED PARENTHOOD – RAPE CRISIS
156 WEST AVE. # 203
BROCKPORT, NY 14420-1229
585-637-7272
TAPE – 419
(dialing sounds) (ringing 1X)
CLINIC: Planned Parenthood Rape Crisis Service. Becky speaking. Can I help you?
CALLER: Hi. Yeah. I was wondering if you guys do abortions there?
CLINIC: No, we don’t do them here.
CALLER: Do you know of any place that does?
CLINIC: We would refer you. Planned Parenthood’s policy is you need to come in here for your pregnancy test, and then we would give you the referrals that you need.
CALLER: Oh, okay. Well, do you have to be like a specific age for that? Like I’ll be 14 in March.
CLINIC: Okay. No, you don’t have to be a specific age.
CALLER: Okay. Well, I’m just worried because like my friend said that since like I’ll be 14 in March that they would have to tell my parents and everybody. But my boyfriend’s 22. Could he just sign whatever it is and they wouldn’t have to tell anybody?
CLINIC: No. We’re a confidential agency. We wouldn’t have to tell anybody.
CALLER: Oh, okay.
CLINIC: Okay? Did you want to set up an appointment for a pregnancy test?
CALLER: Yeah.
CLINIC: Okay. What’s your name?
CALLER: It’s Christine.
CLINIC: C-H?
CALLER: Yeah.
CLINIC: And the last name?
CALLER: Smith.
CLINIC: Smith?
CALLER: Yeah.
CLINIC: And what’s your date of birth, Christine?
CALLER: It’s March 19, 1988.
CLINIC: Okay. Now did you want the Albion or the Brockport office?
CALLER: I’m not sure, probably the Brockport one.
CLINIC: Brockport closer to you?
CALLER: Yeah.
CLINIC: Okay. Hold on and let me check the schedule for tomorrow. We’re only in Brockport from 12:00 to 8:00 tomorrow, and then on Fridays 9:00 to 5:00. Okay?
CALLER: Okay.
CLINIC: Hold on.
(long pause)
CLINIC: Okay. I can get you in tomorrow. What time would be good for ya?
CALLER: Well, I’m not really sure. I’d have to call my boyfriend to see when he can get off work and take me.
CLINIC: Okay.
CALLER: But in the morning would probably be the best.
CLINIC: Okay. Tomorrow the clinic is from 12:00 to 8:00.
CALLER: Oh, okay.
CLINIC: So Friday would be 9:00 to 5:00, okay?
CALLER: Okay. Well, could I do it tomorrow at noon then?
CLINIC: Yeah.
CALLER: Okay.
CLINIC: I’ll put you in there for 12:00, and then you can call me back if there’s any problem with that appointment.
CALLER: Okay.
CLINIC: Okay? So I’ll put you in for 12:00 in the Brockport office. Now, do you know where that’s located?
CALLER: My boyfriend does.
CLINIC: It’s at Lakeside Hospital.
CALLER: Oh, okay. Yeah.
CLINIC: Okay? The Professional Building attached to the hospital.
CALLER: Okay.
CLINIC: Second floor, Suite 203.
CALLER: Okay. Well, do you know — like if I came in there for like the pregnancy test and if it came out like that I wasn’t pregnant, do you guys have birth control there?
CLINIC: Yes.
CALLER: It’s just, we don’t want to have to go through all this again.
CLINIC: I don’t blame you.
CALLER: But you’re sure you wouldn’t have to tell anybody that I was on birth control though?
CLINIC: No. No. The only thing we can’t control is who sees you come in and out of the building, okay? But that building has a whole lot of different doctors and dentists in there, you know? So, I mean — yeah.
CALLER: Okay. So nobody would have to tell anybody though?
CLINIC: No.
CALLER: Okay.
CLINIC: We wouldn’t tell anybody. Okay?
CALLER: Alright. So let me call my boyfriend and call you back. What was your name?
CLINIC: My name is Becky.
CALLER: Okay.
CLINIC: Okay? Okay, and I’ll talk to you in a few minutes.
CALLER: Okay.
CLINIC: All right.
CALLER: Bye.
CLINIC: Bye.
(phone clicks)
***END***
#114 – Planned Parenthood in Buffalo, NY
Listen to the Call:
Transcript:
PLANNED PARENTHOOD
2697 MAIN ST.
BUFFALO, NY 14214-1701
716-831-2200
TAPE – 114
(Dialing, phone ringing)
RECORDING: Thank you for calling Planned Parenthood. For instructions in Spanish, press 2. If you do not have a touch-tone phone, please remain on the line. If you want to make an appointment or you need a clinic, please press 4. If you know your party’s extension —
Please hold a moment.
CLINIC: Planned Parenthood. May I help you?
CALLER: Hi. Yeah. I was wondering if you guys do abortions there.
CLINIC: No, we do not.
CALLER: Do you know where I could go for that?
CLINIC: Buffalo Women’s Services, 835-2510.
CALLER: Okay. Do you know if they have to tell my parents before I can have an abortion?
CLINIC: I have no idea. That’s something you need to ask them.
CALLER: Okay.
CLINIC: Okay?
CALLER: Well, like it’s just my parents can’t find out at all, because like my boyfriend’s 22. We’re in love, and we’re going to get married. But like my parents hate him because they think he’s too old for me. So like they can’t find out or anything.
CLINIC: Okay. That I can’t help you with. I don’t know how they run their services. So you would have to ask them. I couldn’t even tell you.
CALLER: Okay. Well, like do you guys do birth control there or anything?
CLINIC: Um-hmm. If you want to come in for birth control after you do that, we can definitely do that.
CALLER: Do you have to be a specific age for birth control?
CLINIC: Nope.
CALLER: Because like I’ll be 14 in March. Is that all right?
CLINIC: Um-hmm. That’s fine.
CALLER: They still wouldn’t have to tell my parents or anything?
CLINIC: No. It’s totally confidential here.
CALLER: Okay. If my boyfriend has questions, can I call you back and ask you?
CLINIC: Questions like what?
CALLER: Like about birth control and stuff.
CLINIC: Sure.
CALLER: What was your name?
CLINIC: My name is Octavia (sp).
CALLER: Octavia?
CLINIC: Yes.
CALLER: All right. Okay.
CLINIC: Okay?
CALLER: Thanks.
CLINIC: You’re welcome.
CALLER: Bye.
CLINIC: Bye Bye.
***END***
#683 – Buffalo Gyn Women Services in Buffalo, NY
Listen to the Call:
Transcript:
BUFFALO GYN WOMEN SERVICES
2500 MAIN ST.
BUFFALO, NY 14214
716-835-2510
TAPE – 683
(dialing sound) (ringing 1X)
CLINIC: Women’s Services.
CALLER: Hi. Yeah. I was calling to see if you guys do abortions there.
CLINIC: Yes, we do.
CALLER: Okay. Well, how much does that cost?
CLINIC: It depends on how far along you are.
CALLER: Okay. Well, how do you know?
CLINIC: When was your last period?
CALLER: January 3.
CLINIC: So you would be within the first trimester.
CALLER: Okay.
CLINIC: Which would be $400 for a local sedation.
CALLER: Okay.
CLINIC: $425 if you want IV sedation.
CALLER: Okay. Well, it’s just, the thing is, do you know — like I’m going to be 14 later on this month, and my friend told me that you guys would have to tell my parents. But my boyfriend’s 22. Could he just sign whatever it is and you wouldn’t have to tell anybody?
CLINIC: So you’re like 13 right now?
CALLER: Yeah.
CLINIC: No. Well, nobody would know.
CALLER: Really?
CLINIC: Yeah, no. There’s no parental consent in New York state.
CALLER: Okay. It’s just the only thing is, we were talking about all this and he said that he would pay for everything, but we don’t want anyone to know about us. If he was paying for everything, would he have to sign anything?
CLINIC: No. It’s confidential.
CALLER: Okay. Well, do you guys do the pregnancy tests there just to make sure?
CLINIC: Did you have a pregnancy test?
CALLER: Well, no. I just haven’t had my period in awhile and I’m just really scared.
CLINIC: Okay. What you need to do is get a pregnancy test.
CALLER: Okay.
CLINIC: Where do you live? Do you live in Buffalo?
CALLER: I live in Amherst.
CLINIC: If you can come in here and do a test, the tests are free.
CALLER: Okay.
CLINIC: And then we can —
CALLER: When do you guys normally do them?
CLINIC: Up until 4:30 today. Can you get in today some time up until 4:30?
CALLER: I’d have to see if my boyfriend can get off work and take me, but is there any other day that you do it?
CLINIC: Every day until 4:30, but today there’s no patients here, so you’d be able to come in and nobody would bother you. There’s no protesters out in front or anything.
CALLER: Okay. Okay.
CLINIC: If you can get in today or even if you want to come in tomorrow up until 4:30, but tomorrow — just to let you know — there are patients going to be here.
CALLER: Okay. Well, do I need to make an appointment, or —
CLINIC: No, not for a pregnancy test.
CALLER: Okay.
CLINIC: Just come on in. Okay?
CALLER: Well, do you know if home pregnancy tests are normally right?
CLINIC: Well, yeah, they’re pretty accurate.
CALLER: Oh, okay. But is it better to go there though?
CLINIC: No, you can go anywhere you want to go.
CALLER: Like is it better if you guys do it compared to like a home pregnancy test?
CLINIC: No. They’re about the same.
CALLER: Oh, okay.
CLINIC: Yeah.
CALLER: Well, if it ended up that I wasn’t pregnant, could I get birth control there?
CLINIC: Not here. You’d have to go to Planned Parenthood. This is just an abortion clinic, hon.
CALLER: Oh, okay. Well, where’s the Planned Parenthood place?
CLINIC: There’s one on Main and Amherst.
CALLER: Oh, okay. All right.
CLINIC: Okay?
CALLER: Okay. So if I had any other questions could I call you back? What was your name?
CLINIC: You can call anybody could talk to you. My name is Maryann, but anybody can talk to you.
CALLER: Okay.
CLINIC: All right?
CALLER: All right. Thank you.
CLINIC: You’re welcome.
CALLER: Bye.
CLINIC: Bye.
(phone clicks)
***END***