(Cities: Napa – Roseville)
#515 – Planned Parenthood in Napa, CA
Listen to the Call:
Transcript:
PLANNED PARENTHOOD
1735 JEFFERSON ST.
NAPA, CA 94559-1702
707-252-8050
TAPE – 515
(dialing sounds) (ringing 1X)
CLINIC: Thank you for calling Planned Parenthood of Annapolis. This is Celia. How can I help you?
CALLER: Hi. Yeah. I was wondering if you guys do abortions there?
CLINIC: We don’t provide those type of services here, but I can go ahead and give you the Vallejo (sp) number.
CALLER: Okay.
CLINIC: It’s 643-4545.
CALLER: Okay. Well, do you know — like I was just really worried about everything because like — well, I’m going to be 14 in March. And my friend said that they would have to tell my parents. But my boyfriend’s —
CLINIC: No.
CALLER: — 22. Could he just take care of it and they wouldn’t have to tell anybody?
CLINIC: Uhh, I’m not sure about that.
CALLER: Okay.
CLINIC: If I were you I’d just call them and ask.
CALLER: Oh, all right.
CLINIC: All right?
CALLER: Well, could I come in there for a pregnancy test though?
CLINIC: Probably not today. Today we’re having a staff meeting. So if you want you can probably come back next Tuesday.
CALLER: Okay.
CLINIC: All righty?
CALLER: Okay. Well, if the pregnancy test came out that I wasn’t pregnant, could I get birth control there?
CLINIC: Yeah.
CALLER: Okay, but would you have to tell anybody that I was on birth control though?
CLINIC: Nope. It’s confidential.
CALLER: Okay. Well, do you know like if — the only way I’d be able to get there is if my boyfriend brought me. Would he be able to come in with me though?
CLINIC: Inside?
CALLER: Yeah.
CLINIC: Yeah, if he wanted to.
CALLER: Okay. Well, it’s just — he was going to pay for everything, but he doesn’t want my parents to find out at all. So he just doesn’t’ want anybody to find out about us. Would he have to sign a lot of papers if he was paying for it?
CLINIC: No. No.
CALLER: Oh, okay. So you guys wouldn’t have to tell anybody anything?
CLINIC: As for confidential reasons? No. That you were in here taking birth control or having a pregnancy test? No.
CALLER: Okay. But it’s just – my friend said that you would have to tell a whole bunch of different people, so.
CLINIC: Sometimes — see the thing is, with his age being 22, we would have to report it.
CALLER: Why? To who?
CLINIC: Because you’re 14 and he’s 22.
CALLER: Well, who do you —
CLINIC: If you were 18 that would be a different thing. But see the thing is, you’re not an adult yet.
CALLER: Well, what can I do then?
CLINIC: I mean, you can come in here and take the pregnancy test and you know, we’ll go from there. We’ll do the counseling. If you’re not pregnant we can get you on birth control, but we will have to probably report it you know.
CALLER: To who?
CLINIC: To the, probably to the police department.
CALLER: Well, what would happen? I mean, I don’t want to get in trouble. Are they going to arrest me?
CLINIC: No, they wouldn’t arrest you.
CALLER: Well, what — why do you have to tell them then?
CLINIC: Because we are supposed to report everything. We’re mandatory. We have to report it.
CALLER: Oh. Well, should I just not bring him with me then?
CLINIC: I mean, you can do it either way. I mean, and when you come in here we can go ahead and give you the counseling.
CALLER: Yeah?
CLINIC: So either way — if you want what we can do — do you have insurance?
CALLER: Well, no. My boyfriend said he would pay for everything.
CLINIC: Okay. Well, we can — if you don’t have — you don’t have insurance though?
CALLER: Right.
CLINIC: Okay. You can go ahead and come in, and we can see if you’re state funding. If you’re not stating funding, do you know for a fact that you’re pregnant?
CALLER: Well, no, I’m just — I haven‘t had my period since like December, so I’m scared.
CLINIC: Okay. Well, what you can do is just go ahead and come in and we can do the pregnancy test and we’ll see if the state will cover you for a visit, and then we’ll go ahead and do the counseling.
CALLER: Well, would you have to report me if I come in though?
CLINIC: We’re probably gonna, yeah.
CALLER: Oh. Well, why would I want to come in then?
CLINIC: To see if you’re pregnant. Are you going to — are you planning to keep this child if you are?
CALLER: Well, no.
CLINIC: Okay. If — you need to come in to get the verification. If you don’t then you probably won’t be able to get an abortion. That’s what they need for like in Planned Parenthood in Vallejo if you’re going to go there to get an abortion. They would need the verification stating that you are pregnant and how far along you are.
CALLER: Well, what if I was out with a 22-year-old boyfriend? What if he was like 13?
CLINIC: I’m sorry?
CALLER: What if I wasn’t with a 22-year-old boyfriend? What if my boyfriend was like 13?
CLINIC: Well, that would be a different thing.
CALLER: Oh, but you wouldn’t have to report anything then?
CLINIC: Well, if he was 13, I mean do your parents know?
CALLER: Well, they don’t know that me and my boyfriend are having sex. I mean, they know him. But. If they found out that we were having sex I don’t know what they would do.
CLINIC: Um-hum.
CALLER: That’s why they can’t find out.
CLINIC: Yeah. (pause) Did you want to come in to get a pregnancy test?
CALLER: Well, not if I’m going to be reported.
CLINIC: I mean, if you — do you understand why though? Because I mean, the age difference?
CALLER: Well, but, but — my boyfriend will get in trouble if I come in?
CLINIC: We will just need to probably report it and see, you know, if it’s consensual sex, you know?
CALLER: Yeah.
CLINIC: But, yeah, we would have to.
CALLER: Oh. Well, is there any other place I could go where they wouldn’t tell anybody?
CLINIC: I’m not sure. I’m not sure.
CALLER: Okay. I just don’t know what to do.
CLINIC: If you want — like I said you can come in on Tuesday and get that pregnancy test done.
CALLER: All right.
CLINIC: Okay?
CALLER: But as long as I come in you’re going to tell?
CLINIC: Um-hum.
CALLER: All right. Okay. Well, I’m going to have to call my boyfriend and see. Is it all right if I call you back?
CLINIC: Yeah. That would be great.
CALLER: Okay. What was your name again?
CLINIC: Lilly.
CALLER: Okay.
CLINIC: Okay?
CALLER: Okay.
CLINIC: All righty.
CALLER: Bye.
CLINIC: Bye bye.
(phone clicks)
***END***
#510 – Planned Parenthood in North Highlands, CA
Listen to the Call:
Transcript:
PLANNED PARENTHOOD
5700 WATT AVE.
NORTH HIGHLANDS, CA 95660-4752
916-332-5715
TAPE – 510
(dialing sounds, phone rings)
CLINIC: Thank you for calling Planned Parenthood North Island (Sulsinger?) If this is a true emergency, please hang and dial 911. Our health services are offered on a walk-in basis. No appointments are necessary unless you are a prenatal patient. If your child is a patient, please bring their immunization records with you to each visit. Please note that our center is now open as early as 7:15 a.m. for all services on Tuesday, Wednesday and Thursday. We are also open on Saturdays for reproductive health services only. Walk-in hours are subject to change. Please press 3 for today’s walk-in hours or stay on the line for more information. If you have questions about birth control, pregnancy testing, sexually transmitted infection testing or symptoms, please call our Facts of Life line, 24 hours a day, 7 days a week, at 1-800-711-9848. Please listen to all options before making a selection. Physicians office or pharmacy, press 6. If you’re experiencing a medical problem or need more information, press zero and hold for the next available staff member. (dial sound)
One moment, please, while I transfer your call. (music) (ringing)
CLINIC: Thank you for choosing Planned Parenthood. How can I help you?
CALLER: Hi. Yeah. I was wondering if you guys do abortions there?
CLINIC: No, we don’t.
CALLER: Oh. Well, do you know of any place that does?
CLINIC: Yes. Were you looking just for Planned Parenthood or —
CALLER: I guess. That’s what my boyfriend told me to do.
CLINIC: Okay. I have like four different numbers I could give you.
CALLER: All right.
CLINIC: Would you like them all, or —
CALLER: Just one of them, I guess.
CLINIC: Okay. How far along are you?
CALLER: I’m not really sure. I’m just really worried about all this because I haven’t had my period since like December 21st. So I don’t — I’m just really worried.
CLINIC: Okay. Let’s see. Downtown off of 21st and P Street.
CALLER: Okay.
CLINIC: Their number is 446-6921.
CALLER: Okay. Well, do you know? I’m just like, my friend told me that since like I’m going to be 14 in March that they would have to tell my parents I’m getting an abortion, but my boyfriend’s 22. Is he old enough to take care of it and they wouldn’t have to tell anybody?
CLINIC: Actually, as long as you’re 12 years and older all your records are confidential and nobody can get access to them. So they would not tell your parents.
CALLER: Oh, okay.
CLINIC: If you get an abortion.
CALLER: Okay. Well, could I come in there for a pregnancy test though?
CLINIC: Yes, you can.
CALLER: Okay. It’s just — well, would you have to tell anybody that I was there for a pregnancy test though?
CLINIC: No, not unless you wanted us to.
CALLER: Oh, okay. Well —
CLINIC: You would have to actually sign a medical release for any information that was given out.
CALLER: Okay. Well, my boyfriend would be the only way I could get there. Would it be all right if he’s there with me?
CLINIC: Yeah.
CALLER: Okay. It’s just, we were talking about all this and we decided that we didn’t want a whole bunch of people to know about us, so would you be asking — like he said he was going to pay for everything, but does he have to sign anything?
CLINIC: I don’t believe so, not that I know of.
CALLER: Oh, okay.
CLINIC: Yes. It’s all confidential anyway. No one’s going to get access to your file except for you or him if you’d like him to have access to your file.
CALLER: Okay. Well, if it turned out that I wasn’t pregnant, could I get birth control there?
CLINIC: Yes.
CALLER: Really? Well, would you have to tell anybody I was on birth control?
CLINIC: No.
CALLER: Oh, okay. Okay.
CLINIC: Everything is very, very highly confidential.
CALLER: Oh, okay.
CLINIC: Yes.
CALLER: All right. I’m just worried.
CLINIC: Once you come here you’re considered an adult.
CALLER: Oh, okay.
CLINIC: So none of your records will be released to anyone.
CALLER: Okay.
CLINIC: Okay?
CALLER: Okay. Well, if I had any other questions, could I call and ask you? What was your name?
CLINIC: Sure. Lenay (ph).
CALLER: Okay.
CLINIC: Okay?
CALLER: Thanks.
CLINIC: You’re welcome.
CALLER: Bye.
CLINIC: Bye.
(phone clicks)
***END***
#709 – Family Planning Associates Medical Group in Oakland, CA
Listen to the Call:
Transcript:
FAMILY PLANNING ASSOCIATES MEDICAL GROUP
OAKLAND, CA 94607
510-268-3720
TAPE – 709
(Dialing, phone ringing 3X)
CLINIC: Good morning, Family Planning Specialists. How may I help you?
CALLER: Hi. Yeah. I was calling to see if you guys do abortions there.
CLINIC: Yes, we do.
CALLER: Okay. Well, do you know how much it cost for that?
CLINIC: Well, it depends upon how far you are into your pregnancy. Do you know?
CALLER: Not really.
CLINIC: Okay. Do you know the first day of your last period?
CALLER: January 3rd.
CLINIC: Okay. According to that last period date, it shows that you’ll be four weeks and four days.
CALLER: Okay.
CLINIC: Now here we begin terminating at seven weeks. What type of insurance do you have?
CALLER: Well, my boyfriend said that he would pay for everything.
CLINIC: Okay. It would $400 if you want to be asleep and $300 if you want to be awake.
CALLER: I’m going to be 14 later on this month, and my friend told me you guys would have to tell my parents. But my boyfriend’s 22, and he said he would take care of everything. Would it be all right if he just took care of it now, and you wouldn’t have to tell anybody?
CLINIC: Oh, no, we don’t have to. We don’t tell parents. It’s just that if you are a minor, you will have to have someone here that’s over the age of 21 with you.
CALLER: Okay. So he could be there since he’s 22?
CLINIC: Wait just one moment, okay?
CALLER: Oh, all right.
CLINIC: Don’t go away.
(Long pause – advertisements)
CLINIC: Okay. Thank you for holding. I spoke with one of the managers because I wasn’t really sure how we handled this situation. But what she said is that you will need to bring in a relative that’s over 21 years of age. It cannot be your boyfriend.
CALLER: Oh. I don’t have anyone.
CLINIC: That’s our procedure here.
CALLER: Well, is there anything else I can do?
CLINIC: Is this the first facility that you’ve called?
CALLER: Yeah.
CLINIC: You may want to try contacting Women’s Choice Clinic. Their number there is 510-444-5676. And see if they can go ahead and schedule you without your having to have any relatives or parents present. I believe they do, but you may want to call and check.
CALLER: I just wasn’t really sure if I was pregnant. Could I come in there where you’re at and get a pregnancy test though?
CLINIC: Yeah. We can give you a pregnancy test. We have three pregnancy tests. And you can come in tomorrow from 8:30 to 9:30 if you’d like.
CALLER: Okay. But would anybody have to know?
CLINIC: No. All you’ll do is come in. You’ll fill out a little form so that we can take some urine from you. Then you will leave the urine. You’ll go and call us back between 3 and 5:00 that same day to get your results.
CALLER: Okay.
CLINIC: Okay?
CALLER: So it would be all right if my boyfriend brought me then?
CLINIC: Oh, yeah. It will be fine. He can bring you here for your pregnancy test. It’s fine.
CALLER: Well, if it ended up that I wasn’t pregnant, could I get birth control from you guys?
CLINIC: No. We don’t offer birth control.
CALLER: Oh. Okay.
CLINIC: But I could give you some references where you can go.
CALLER: But would anybody have to know if I was on birth control though?
CLINIC: Uh-uh. This is completely confidential. Everything is very confidential.
CALLER: Well, you’ve just been so nice. I wish I could talk to my mom like I talk to you.
CLINIC: (Laughing).
CALLER: If I had any other questions, could I call and ask for you? What’s your name?
CLINIC: My name is Joyce.
CALLER: What was it?
CLINIC: Joyce.
CALLER: Oh, okay.
CLINIC: Okay?
CALLER: All right. Thank you.
CLINIC: Uh-huh. Bye bye.
CALLER: Bye.
***END***
#677 – Planned Parenthood in Oakland, CA
Listen to the Call:
Transcript:
PLANNED PARENTHOOD
MC ARTHUR PARK
OAKLAND, CA 94609
510-601-4705
TAPE – 677
(Dialing, phone ringing 2X)
CLINIC: Planned Parenthood McArthur. Zemma (ph).
CALLER: Hi. Yeah. I was calling to see if you guys do abortions there.
CLINIC: Up to a certain time, yes.
CALLER: Okay. Well, what is that certain time?
CLINIC: I’m going to give you an 800 number, and you can call them, and they’ll tell you.
CALLER: Okay.
CLINIC: 1-800-967-7526.
CALLER: Where is that?
CLINIC: All appointments are made through the customer service number. That’s the one I just gave you.
CALLER: The thing is, I’m going to be 14 on the 20th, and my friend said you guys would have to tell my parents. But my boyfriend’s 22. Would he be able to take care of it?
CLINIC: The state of California has no parental consent. So no, we don’t have to tell your parents anything. How old are you?
CALLER: I’m going to be 14 on the 20th.
CLINIC: Nope.
CALLER: So it’s okay? But my boyfriend’s 22. Can he just take care of it?
CLINIC: What you mean can he take care of it?
CALLER: Well, he’s 22. Is he old enough to take care of it, and you wouldn’t have to tell anybody?
CLINIC: We don’t tell anybody. Your records is your record. If your parents think that you have had an abortion, and if they want to petition the court and get a court order, we have to comply with the court and give up your records. But other than that, without a court order nobody gets to see your records.
CALLER: Oh, okay. So nobody would know about my boyfriend and me?
CLINIC: Huh?
CALLER: So nobody would know about my boyfriend and me?
CLINIC: Uh-uh. No. They want to know about you. Everything is confidential. Your records is confidential. The state of California has no parental consent laws. So that means you can go and do whatever you want to do in that respect, and they don’t have to tell you.
CALLER: Okay. Well, the main reason why I’m worried about all this and wanted to get an abortion is because I haven’t had my period since like January 3rd. But would I be able to come in there and get a pregnancy test just to make sure?
CLINIC: You can do a pregnancy test or whatever center you’re near go have a pregnancy test done. And we do up to 12 weeks. If you’re beyond 12 weeks, then there are other places you can go but we won’t do it.
CALLER: Do you guys do pregnancy tests there?
CLINIC: We do.
CALLER: Oh, okay. My boyfriend told me to call you guys and wanted to go there.
CLINIC: Yeah? Well, do you live near this office?
CALLER: Well, no. That’s why we wanted to go there so that —
CLINIC: Where do you live?
CALLER: Huh?
CLINIC: Where you live?
CALLER: I live in Lacey (unclear).
CLINIC: Okay. Is that near Stockton somewhere? Is that Stockton Way?
CALLER: Yeah, toward there.
CLINIC: Well, I mean you don’t have to drive this far for a pregnancy test.
CALLER: Well, we just didn’t want anyone to see us that we knew.
CLINIC: Yeah. Well, you live in Tracey. There’s got to be some places around there. I don’t know all of them. You can call information and tell them to give you the phone number.
CALLER: It’s just my boyfriend wanted to take me to you guys, so we wanted to go there. But if turned out that I wasn’t pregnant, could I get birth control you think?
CLINIC: Yes, but I don’t think you’d get it on the same day.
CALLER: Oh.
CLINIC: But that’s what I was saying because you can call information and ask them to give you the Planned Parenthood nearest you.
CALLER: But I didn’t want to go to anyplace near me.
CLINIC: Oh, okay.
CALLER: That’s the thing.
CLINIC: Okay. Well, it’s your decision. We do pregnancy tests on Mondays and Tuesday from 10 to 12 and from 1 to 3.
CALLER: Well, if it turned out that I wasn’t pregnant, could I come there and get birth control too?
CLINIC: If you want to drive back on another day. You won’t get it on the same day.
CALLER: Yeah, that’s fine.
CLINIC: Okay.
CALLER: But would you have to tell anybody if I was on birth control though?
CLINIC: There’s no law that says we have to tell anybody about anything. Your record is sealed. The only way anybody can get access to your records, they have to go to court and petition those records.
CALLER: Okay.
CLINIC: You see what I’m saying?
CALLER: Yeah.
CLINIC: And then we have to abide with the law. We’re not going to lie for anybody. But we have to, yeah. But other than that, no.
CALLER: I need to talk to my boyfriend. Could I call you back? What was your name?
CLINIC: Emma.
CALLER: Okay.
CLINIC: But you need to make sure you don’t drive that far unless you know when we are doing the testing so that you make sure you come during those hours.
CALLER: Okay. Thank you.
CLINIC: Bye.
(phone clicks)
***END***
#160 – Planned Parenthood in Oceanside, CA
Listen to the Call:
Transcript:
PLANNED PARENTHOOD
2110 S COAST HWY # F
OCEANSIDE, CA 92054-6544
760-757-7905
TAPE – 160
(dialing sound) (ringing 2X)
CLINIC: This is Planned Parenthood Oceanside. We are located at 2110 South Coates Highway between Carlsbad and Oceanside. Please stay on the line and your call will be answered in the order it was received. For their safety and comfort we ask that you not bring children into the clinic. (Spanish interpretation.)
CLINIC: Planned Parenthood. Can you please hold?
CALLER: Yeah.
CLINIC: (pause) How can I help you?
CALLER: Hi. Yeah. I was wondering if you guys do abortions there.
CLINIC: Not here in this particular clinic. We, our clinic in Encinitas does. Do you want the phone number there?
CALLER: Yes, please.
CLINIC: Okay. It’s 760-634-8333.
CALLER: All right.
CLINIC: Okay?
CALLER: Okay. Well, can I actually ask you a quick question?
CLINIC: Yeah, that’s fine.
CALLER: Well, like my friend told me you guys have to tell my parents before I can have an abortion. Is that true?
CLINIC: No.
CALLER: I’ll be 14 in March.
CLINIC: No, that is not true at all. No. All your services here are completely confidential.
CALLER: Oh, okay. Well, it’s just my parents can’t find out at all because like — well my boyfriend’s 22, and we’re in love and we’re going to get married, but they hate him because they think he’s too old for me, so if they found out they would — I don’t know what would happen.
CLINIC: Okay. You’re 13?
CALLER: Uh-huh.
CLINIC: And he’s 22?
CALLER: Well, yeah.
CLINIC: Okay. In a sense your friend is right. We wouldn’t notify your parents, but basically what that is is statutory rape. Even though you are — you feel you’re in love with him and all that.
CALLER: Yeah?
CLINIC: You’re still too young to where — you know what I mean? That’s the way that they — in the eyes of the law, that is statutory rape because a 22-year-old is above age and you’re 13. You’re still a minor.
CALLER: Yeah, but —
CLINIC: So I mean, if you were to come into the clinic, then yes that would be reportable to the authorities, but your parents would not be notified.
CALLER: But he has to bring me. There’s no other way I could get there.
CLINIC: That sounds — that’s a decision that you need to make. I’m just letting you know that there’s a possibility that you, that that could be reported because that’s against the law basically.
CALLER: Well, what should I say about my boyfriend?
CLINIC: They’re not going to ask you anything about your boyfriend.
CALLER: Oh, really?
CLINIC: No.
CALLER: So if I just don’t say anything it will be all right?
CLINIC: They’re going to give you paperwork to fill out, and it’s going to be up to you what you put on that paperwork.
CALLER: Okay.
CLINIC: Okay?
CALLER: So like, say that I wasn’t pregnant or anything? Do you guys do birth control there?
CLINIC: Yes, we do.
CALLER: And you guys wouldn’t have to tell anybody about that or anything?
CLINIC: No. Like I said, all your services are completely confidential.
CALLER: Would you guys have to report my boyfriend or anything?
CLINIC: Yes, we would. I just — I mean, just put it this way, okay? Just so that you can understand, he’s 22, you’re 13. Is there a reason why he can’t have a relationship with someone his own age that he —
CALLER: But we’re in love. I don’t understand. I mean —
CLINIC: Yes, but in the eyes of the law that doesn’t matter. Can you hold on one second?
CALLER: Yeah.
CLINIC: (pause) Hello? I’m sorry about that. Yeah, you’d probably want to go in — regarding an abortion you want to schedule an appointment as soon as possible. That’s not something that you’d want to wait on. The sooner the better. And the less complicated it is. The further along you are, the more complicated it is and more expensive that it is. But like I said —
CALLER: But they would report my boyfriend.
CLINIC: Most likely they will.
CALLER: Well, what could I do? I don’t want him to get in trouble or anything.
CLINIC: I understand that, but I mean you just have to understand that that’s just in the eyes of the law that is what — it’s against the law regardless of you think that you’re in love. He’s an adult and you’re a minor, and they see it as you’re at an age where even though you feel like you love him, you’re still at a very impressionable age where you could be brainwashed to think that you love him, and it could — it’s just — it’s really hard to explain but even though you know and you feel that you’re in love with him, it’s still in the eyes of the law it’s against the law. And if he really loves you that much then why can’t he wait until you’re 18 and you’re above age to be with you?
CALLER: Well, all right. Do you — is it all right — like I need to talk to him. But is it all right if I call you back? Like you really helped out a lot. But could — I just — is it all right if I talk to you later?
CLINIC: That’s fine, or if I were you I would call Encinitas and schedule that appointment for as soon as possible because like I said that’s — for an abortion. You want to do it as soon as possible.
CALLER: Okay. Well, can I talk to you again?
CLINIC: Okay, yeah. My name is Heidi.
CALLER: Heidi?
CLINIC: Uh-huh.
CALLER: All right. Okay. Thanks.
CLINIC: You’re welcome. Bye.
CALLER: Bye.
(phone clicks)
***END***